Tech Ops

hace 2 meses

Bogotá Cundinamarca, Colombia TerraPay A tiempo completo

**Why TerraPay**:
TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.

Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.

We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.

Read more about TerraPay here.

**Our culture & core values**:
At TerraPay, we don’t just talk about our values—we live by them. **Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment** are the principles that guide everything we do. If you’re looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be.

With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we’ve got you covered. Join us in one of our **10 offices worldwide and** collaborate with a diverse team representing **40+ nationalities**.

Explore more vacancies here.

Click here to see what our employees feel about TerraPay.

Stay connected with TerraPay on LinkedIn.

**Requirements**:
**Title: Tech Ops - L2 Support Engineer**

**Location: Bogota**
**Role overview**:

- The Tech Ops L2 Support role at TerraPay in Bogotá involves handling technical operations and providing second-level support for TerraPay's cross-border payment solutions.

**How you will create impact**:

- Divide As an L2 Support Engineer at TerraPay, your primary responsibilities will include:

- Monitoring the health of the system in a cloud environment.
- Answering the technical queries raised by Operations team.
- Deploying the system in production environment.
- Asist the development team to analyse the technical issues in production by deep diving into the issues and identifying the root cause of the issue in production.

**Essential qualifications**:

- 5-8 years of relevant experience.
- Graduation or post-graduation degree-BE/ B. Tech/ BCA/ MCA/ ME/ M. Tech from any reputed University.
- Good understanding of Linux environment, Shell/Perl scripts.
- Monitoring the system in production using tools like Kibana or any other monitoring tools.
- Willing to work in 24X7 environment.
- Experience on Banking domain is a huge plus.
- Spanish Speaking Skills are mandatory along with proficiency in English

**Interview rounds & assessments**:

- **Table for Two**:
A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.
- **Beyond the Bio**:
A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.
- **Manager Meetup**:
A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.
- **Hot Seat**:
A cultural fit round that includes an overview of the company’s core values and long-term plans.

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