People Experience Advisor

hace 2 semanas

Cali, Colombia Mondelēz International A tiempo completo

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Matter.**

You are a specialist in a process, workstream or area in Mondelēz International Business Services, working to support impeccable service operations.

**How you will contribute**

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Your specific process area
- Working in a shared service organization
- Being a good team player and influencing others
- Process design and mapping, and business requirement gathering experience

**More about this role**

**What you need to know about this position**:
You will be acting as the primary HR point of contact of employees and management for HR matters. Furthermore, you will be responsible for the end-to-end people service delivery processes and administration of onboarding, offboarding, payroll, legal enrollment and other HR operation services.

**What extra ingredients you will bring**:

- A strong orientation to customer service.
- Solid analysis of processes and data.
- Effective communication skills.
- Proactivity and orientation to decision-making in an environment with high ambiguity.

**Education / Certifications**:

- Academic background in Business Administration, Engineering, Psychology and other fields related to HR.

**Job specific requirements**:

- Experience as a Generalist / Analyst within Human Resources functions, taking ownership of E2E employee processes.
- Knowledge of Colombian legal regulations, related with HR.
- English: Intermediate

**Work schedule**:
Hybrid.

**No Relocation support available**:
**Business Unit Summary**:
**WACAM is Mondelez International’s Latin America presence with 1,700 wonderful people proudly representing a diversity of cultures and nationalities. WACAM includes 12 countries—Colombia, Ecuador, Peru, Chile, Bolivia, Panama, Costa Rica, Nicaragua, Honduras, Guatemala, El Salvador, and the Dominican Republic—and the U.S. territory of Puerto Rico. We make and distribute our global brands and local jewels such as **_Choco-Soda _**, **_Doña Pepa _**, **_Coronitas _**and **_Cua-Cua _**to over 190 million discerning consumers.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.

**Job Type**:
Regular

Service Operations (Delivery)

Global Business Services

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