Growth Technology Data Analyst

hace 5 días


Bogota, Colombia Third-Party Job Posts A tiempo completo

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its award-winning front desk, revenue, distribution, guest acquisition and guest engagement solutions seamlessly combined in a single unified system.

Behind the Cloudbeds platform is a growing team of 700+ employees distributed across 40+ countries speaking 30+ languages. From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry's biggest challenges.

From the beginning, we've believed that our people are our greatest asset, so we founded the company as #RemoteFirst, #RemoteAlways with shared core values that allow our team to thrive. This means we:

- Hire the best people around the world;
- Emphasize the value of results over hours put in;
- Provide flexibility in working hours and locations;
- Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
- Offer open vacation policies, free LinkedIn Learning, and other benefits that promote well-being and professional development.

The Growth Technology Team is internally focused on deploying technology solutions to turbocharge growth at **Cloudbeds**. As a **Growth Technology Data Analyst** at **Cloudbeds**, you will play a pivotal role in analyzing data from a variety of sources, including internal subscriptions, customer surveys, and publicly available industry datasets. Your insights will directly contribute to understanding and reducing customer churn, setting strategic pricing models, and shaping the architecture of Cloudbeds' growth strategies.

**What You Will Do**:

- Leverage advanced data analysis techniques to understand customer behaviors, identify churn patterns, and uncover opportunities for growth.
- Provide data-driven insights to support strategic decisions regarding pricing, product enhancements, and market expansion. Be able to present and defend these analyses to various stakeholders across the organization, from C-level to front-line managers
- Work closely with marketing, sales, product, and customer success teams to implement and determine success of growth initiatives based on your findings.
- Develop and monitor metrics to reduce churn, using predictive analytics to identify at-risk customers and recommend proactive solutions.
- Analyze market trends, competitor pricing, and customer willingness to pay to advise on pricing strategies that maximize profitability while remaining competitive.

**You'll Succeed With**:

- Mastery of Excel for advanced data analysis and manipulation
- Bachelor's degree in a quantitative field such as Statistics, Mathematics, Computer Science, Economics, or related field.
- At least 3 years of total professional experience, with a minimum of 2 years focused on data analysis.
- Proficient in using data visualization tools such as PowerBI, Tableau, or similar software to create insightful dashboards and reports.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
- Ability and desire to thrive in a fast paced environment
- Excellent verbal and written communication skills, **in English**

**Bonus Points For**:

- Previous experience at a SaaS company
- Advanced technical degrees
- Certifications in data-related technologies (warehousing, analysis, transformation, etc)
- Strong cross-cultural communication skills

Our company culture supports flexible working schedules with an open Paid Time Away policy and gives all team members the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we'll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you

**Company Awards to Check Out**:

- Best Places to Work | HotelTechReport (2018-2023)
- Best PMS | HotelTechReport (2021-2023)
- Technology Fast 500 | Deloitte (2023)
- Fastest Growing Companies | Inc. 5000 (2022)
- Best Startup Employers | Forbes (2022)
- Best Remote Companies to Work | BuiltIn (2022)
- Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics._


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