Operations Coordinator, Lam

hace 3 semanas

Bogotá Cundinamarca, Colombia American Airlines A tiempo completo

**Intro**:
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board

**Why you'll love this job**:
Responsible for assisting the Base Manager with directing and managing the performance Flight Attendants. This job is a member of the Flight Service Base Operations team within the Flight Service group.

**What you'll do**:
Daily Operation
- Daily coverage of flights.
- Notify limo pick up schedule.
- Update Reserve list and notify f/as of their assignments if necessary.
- Keep track of company days.
- Notify f/as of schedule changes.
- Monitor all inbound and outbound flights for proper coverage.
- Monitor flight attendants’ legalities while on a sequence.
- Assist APFA f/as when they call in sick at BOG.
- Ramp flights on the night shift.
- Answer flight attendant’s questions and try to fulfil their needs and interests
- Weekend duty coverage
- Trip trades with open time.
- Modification and building of sequences when needed.

Monthly Operation
- Send Reserve list for the following month to HDQ
- Send training list for the following month to HDQ
- Update of Status List by month
- RF 8001 BOG
- 2J entries (to set inactive f/as for the following month)
- Monitor monthly flying to ensure contract concurrence
- Sick and headcount report
- Allocation report

Bids
- Vacation bids and results
- Reserve bids and results
- Monthly bids: assist flight attendants with their bids

Allocations and bid packs
- Control of crew legalities
- Control of layovers
- Control of viaticos
- Send allocations to Union and Line Committee for them to build their suggestion, informing number of lines to be built and particular monthly restrictions.

Monthly bid award
- Check bid run: pursers and Portuguese speakers assigned to required positions. Correct award by seniority, active and inactive f/as properly set. NEB and NB lists, f/as set for CQ, proper denials if any. (21st each month)
- Assist f/as during Self Conflict Resolution Period (22nd, 23rd and 24th each month)
- Conflict resolution: pending conflicts, low on time, over projection, over lapping and legal days off.
- Open Replacement Run (25th,26th each month)

Training
- Keep track of training for f/as and LOA.
- Schedule and planning based on expiration dates.
- Publish a list of f/as attending CQ on the following month
- Complete rosters & Constant communication with training department and transportation coordination.

Manage Leaves Program / Payroll support

Payroll
- Calculation of total hours flown
- Incentive hours
- FFA hours
- Deadheading hours
- Galley pay
- Language pay
- Understaffing pay
- Online lessons and holiday pay
- Hours and average of the reserve pool
- Track of special assignment for payment processing
- Send payroll sheets to the accounting department.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

**All you'll need for success**:
**Minimum Qualifications
- Education & Prior Job Experience**
- Bachelor's degree or equivalent training/experience

**Preferred Qualifications
- Education & Prior Job Experience**
- Prior managerial experience
- Prior Flight Attendant experience

**Skills, Licenses & Certifications**
- Knowledge of Microsoft Office including Word, Excel, Outlook, etc.
- Leads by example
- Ability to handle multiple responsibilities and projects at the same time
- Ability to be innovative and creative to address workforce issues and proactively prevent problems
- Excellent interpersonal skills to communicate effectively with diverse work group and interdepartmental environment
- Ability to build consensus with various groups
- Ability to present comfortably in front of large groups and senior leadership

**What you'll get**:
Feel free to take advantage of all that American Airlines has to offer:

- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Wellness Programs: We want you to be the best version of yourself - that’s why our wellness programs provide you with all the right tools, resources and support you need.
- LIFE INSURANCE-METLIFE: The benefit of life insurance with coverage only for the employee, it is covered 100% by the company, and it is with the company METLIFE.
- HEALTH INSURANCE: The bene

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