Collection Specialist
hace 3 días
**Únete a nuestro equipo como Collection Specialist en Bogotá**
**Horario**: Lunes a Viernes, de 7:00 am a 5:00 pm CST
**Site**: Por Avenida Chile — SURAMERICANA - Calle 72 #8-24, Quinta Camacho. Bogotá
**Descripción de la posición**:
¿Eres un negociador talentoso con habilidades excepcionales de atención al cliente? ¿Buscas un trabajo que te ofrezca un excelente salario base, comisiones y oportunidades de crecimiento? Entonces esta es la oportunidad que estabas esperando
**Responsabilidades**:
- Realizar llamadas outbound para gestionar cuentas pendientes.
- Negociar y establecer acuerdos de pago con los clientes.
- Seguir políticas y procedimientos de cobranza establecidos por la empresa.
- Mantener registros precisos y detallados.
- Proporcionar asesoramiento sobre opciones de pago y plazos.
- Manejar consultas y resolver problemas de los clientes de manera efectiva.
- Actualizar información de cuentas en el sistema sobre la información de clientes.
- Colaborar con otros departamentos para resolver problemas y mejorar procesos.
- Cumplir con objetivos mensuales en temas de alcance de métricas.
- Mantener la confidencialidad de la información del cliente.
- Brindar un servicio al cliente de alta calidad durante las interacciones telefónicas.
**Requisitos**:
- Nível de inglés avanzado (B2 en adelante).
- Atención al detalle.
- Experiência mínima de 6 meses como Collector **(minimo 6 meses de Experiência Como COLLECTOR) DEJARLO SUPER CLARO EN EL CV Y VIDEO**:
- Excelente actitud y ambición por alcanzar buenas comisiones.
**Beneficios**:
- Acceso gratuito a cursos de inglés, Excel, Power BI y Power Automate a través de Solvo University para ti y tu familia.
- Cursos de desarrollo personal y profesional a través de nuestros programas de Life Style y Leadership School.
- Programa de acompañamiento psicosocial.
- Canal de comunicación interno para aclarar dudas acerca de diferentes procesos internos de la compañía.
- Descuentos en diferentes entidades como Flappers, Buks, Orus, SmartFit, entre otros.
Tipo de puesto: Tiempo completo
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