Information Management Technician

hace 5 meses

Colombia Huila Médecins Sans Frontierès A tiempo completo

**INFORMATION MANAGEMENT TECHNICIAN (BASED IN ANY OCBA HUB)**:

ES
Full Time
Projects & IT

**GENERAL CONTEXT**

Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation. MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis.

**GENERAL OBJECTIVE**

The Information Management Technician will work within the Projects & IT Office, and s/he will be hierarchically and functionally accountable to the Information Management Manager of the Digital Information and Collaboration Team. His/her overall objectives are:

- Provide first level technical support to the end user and second level support to the DIR - Digital Information Referent (HQ) and Focal Point (Field) of the information management systems (SharePoint, Teams and OneDrive) ensuring the efficiency and effectiveness of the service. Optimize the ticketing service through the maintenance and review of procedures for managing incidents and requests.
- Enhance digital information management and collaborative systems and tools to maintain and improve the functionality of these platforms, through appropriate preventive and corrective maintenance of the solutions implemented, proposing efficient solutions for the needs that arise and participating in the validation tests of new solutions to ensure their suitability.
- Continuously improve information and document management to ensure the security and accessibility of information in accordance with the standards defined by the organization.
- Encourage the adoption of information management best practices and tools through training programs, the maintenance of an updated and accessible knowledge database and the promotion of collaboration between DIRs and Focal Points.

**MAIN FUNCTIONS, RESPONSIBILITIES AND TASKS**

**End User Support**:

- Provide first level support to our internal end users and stakeholders in the management of incidences, requests and improvements, ensuring adequate and timely support in the use of information management tools and services.
- Maintain updated the procedures established for the proper management of incidences and requests of the supported solutions to optimise the ticketing service.
- Maintain the related knowledge base up to date and accessible.

**Support and Service to DIR (Digital Information Referent) / Focal points**:

- Provide second level support to the focal point (field) and DIR (HQ) identified in the different areas, units, departments or missions of the organisation in the tasks and responsibilities assigned to these roles.
- Facilitate the exchange of knowledge and good practices between DIRs and Focal Points, promoting active participation in the community of practice. This includes preparing discussion topics, sharing relevant materials and contributing to the knowledge base with group input.

**Repositories and Sites Maintenance**:

- Perform maintenance tasks on the different repositories, sites and digital workspaces of the organisation (based on SharePoint, Teams and OneDrive) to ensure their correct functioning.

**Training and Tool Adoption**:

- Create training content for end-users and DIRs/Focal Point, in coordination with the P&IT Learning Referent, to implement training programmes on new solutions and procedures.
- Train internal users and stakeholders to encourage the adoption and correct use of information management tools and services.

**Document and Information Management**:

- Implement and maintain the defined document and information management standards, in collaboration with their owners (DIR/FP), ensuring their integration, use and proper internal and intersectional interconnection.

**Information Security Operation (applied)**:
**Systems and Applications Maintenance**:

- Execute maintenance tasks on the specific digital platforms and tools relevant to their role to ensure their optimal functioning.
- Propose viable solutions to issues and unforeseen events based on own experience and independent research of related technologies.
- Promote that the transversalities with other departments and processes are adequately treated to find the most efficient solutions.
- Participate in the validation testing of information management solutions and procedures.

**Extended Support**:
**SELECTION CRITERIA**
- University Degree, preferably related to engineering (Computer Sciences, Telecommunications, Industrial Engineering, Computer Technician, or similar), library or archival science.
- 1-2 years of experience working (technical support) within the Microsoft 365 ecosystem, e.g., SharePoint Online, Teams, OneDrive, PowerApps, etc.
- 1-2 years of experience working with Document Management or Digital Archives (taxonomies, met

  • Medical Stock Management Mobile Support Technician

    hace 6 meses

    Colombia, Huila Médecins Sans Frontierès A tiempo completo

    **MEDICAL STOCK MANAGEMENT MOBILE SUPPORT TECHNICIAN**: ES Full Time Logistics **GENERAL CONTEXT** Médecins Sans Frontières is an international independent medical-humanitarian organization, which aids populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race,...

  • Mobile Support Technician Supply

    hace 6 meses

    Colombia, Huila Médecins Sans Frontierès A tiempo completo

    **MOBILE SUPPORT TECHNICIAN SUPPLY**: ES Full Time Logistics **GENERAL CONTEXT** Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race,...

  • Accounting Mobile Support Technician

    hace 6 meses

    Colombia, Huila Médecins Sans Frontierès A tiempo completo

    **ACCOUNTING MOBILE SUPPORT TECHNICIAN**: ES Full Time Finance **GENERAL CONTEXT** Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race,...

  • Special Security Technician

    hace 4 días

    Colombia Global Dimensions A tiempo completo

    Global Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.). Global Dimensions is currently seeking a Senior Special...

  • Inventory/eum Technician-1

    hace 5 meses

    Colombia Amentum A tiempo completo

    **Inventory/EUM Technician-1**: - R0100669 - Bogota, Colombia - Full time - Add to favorites Favorited View favorites - High school diploma or higher. - Minimum of 2 years’ experience in inventory control and warehouse operations. - Knowledge of Colombian safety standards and procedures required. Amentum is proud to be an Equal Opportunity Employer. Our...

  • Information Security Expert

    hace 3 semanas

    Colombia DeepWork Capital, LLC A tiempo completo

    About Us:Mobilo Card, a smart business card loaded with an NFC chip, offers digital business cards made from plastic, wood, and metal. Our Security team works to ensure customers' data is protected, allowing them to share contact details with confidence.Position Overview:We're seeking a proactive Information Security Associate to support security analysis...

  • Mobile Support Technician Social Work

    hace 5 meses

    Colombia, Huila Médecins Sans Frontierès A tiempo completo

    **MOBILE SUPPORT TECHNICIAN SOCIAL WORK**: ES Full Time Operations **GENERAL OBJECTIVE**: **JOB ENVIRONMENT** In collaboration with the field coordination teams, work with mission staff (and in particular with fieldco (FC), project medical referent (PMR) and those involved in the management and implementation of the social care component of the project)...

  • Information Security Associate

    hace 3 semanas

    Colombia DeepWork Capital, LLC A tiempo completo

    About Us: Mobilo is a smart business card loaded with an NFC chip to share your contact details with a tap. We offer digital business cards made from plastic, wood, and metal. Mobilo puts the magic back into business cards with unique features and software to help business professionals maintain relationships and capture leads with ease. Our Security...

  • Senior Information Architect

    hace 5 días

    Colombia Global Dimensions A tiempo completo

    Global Dimensions is a dynamic and expanding HUBZone, service disabled, veteran-owned small business based in Virginia. We are currently seeking a Senior Information Architect for a position in Columbia, MD.About the RoleThe Senior Information Architect will assist in aligning processes and technology to enable information sharing across organizations for...

  • Mobile Support Technician Pca

    hace 6 meses

    Colombia, Huila Médecins Sans Frontierès A tiempo completo

    **MOBILE SUPPORT TECHNICIAN PCA (ENGAGEMENT) (TEMPORARY POSITION)**: ES Full Time Operations **GENERAL CONTEXT** Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without...

  • Property Management Office

    hace 5 meses

    Colombia, Huila Ruby Staffing A tiempo completo

    The Property Management Office is seeking a highly motivated and skilled individual for the position of Property Management Officer. This role will involve responsibilities in two major functions: Leasing and Building Compliance. **Responsibilities**: 1) Leasing: - Manage the lease renewal process, including coordinating with tenants, negotiating lease...

  • Cybersecurity Lead

    hace 1 mes

    Colombia clearAvenue A tiempo completo

    Job Summary:We are seeking a highly skilled Cybersecurity Lead to join our team at clearAvenue, LLC. As a key member of our cybersecurity team, you will be responsible for analyzing IT requirements and providing objective advice on information security requirements.Responsibilities:Analyze and design efficient information security technical and...

  • Chief Information Security Architect

    hace 2 semanas

    Colombia AlphaPoint Corp. A tiempo completo

    AlphaPoint Corp. is a leading global financial technology company seeking an experienced Chief Information Security Architect to develop and implement an information security program that safeguards enterprise communications, systems, and assets from internal and external threats.The ideal candidate will have a strong background in information security,...

  • Information Security Specialist for Enterprise Access Management

    hace 2 semanas

    Colombia COS Medtronic Shared Services Americas S.A.S. A tiempo completo

    COS Medtronic Shared Services Americas S.A.S. is seeking a skilled Information Security Specialist to join its team in Bogotá, Colombia. As an Identity & Access Management Analyst, you will be responsible for ensuring the secure management of access to applications, systems, and resources within the organization.About the RoleThis is a full-time remote...

  • Murex Enterprise Risk Management

    hace 6 meses

    Colombia, Huila Luxoft A tiempo completo

    **Project** Description**: DXC Luxoft has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to-end project services and have delivered over 200 successful Murex projects across all major asset classes and sectors including investment...

  • Chief Information Architect

    hace 5 días

    Colombia Global Dimensions A tiempo completo

    Estimated salary: $110,000 - $140,000 per yearAbout Global DimensionsGlobal Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA.We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT,...

  • Data Protection Officer

    hace 5 meses

    Colombia, Huila Médecins Sans Frontierès A tiempo completo

    **DATA PROTECTION OFFICER (BASED IN ANY OCBA HUB)**: ES Full Time General Direction **GENERAL CONTEXT** Médecins Sans Frontières/Doctors Without Borders (MSF) is a medical humanitarian organization that provides medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare. **CONTEXT AND OBJECTIVES** MSF OCBA...

  • Gove Desktop Support Technician

    hace 3 semanas

    Colombia Gove A tiempo completo

    EligibilityAny degree with 2-4 years of technical experience.LocationPreferable to Tirunelveli candidates (no remote work).Job DescriptionGove company seeks a skilled Desktop Support Technician to join our team. The ideal candidate will have a strong technical background and excellent problem-solving skills.Provide technical support to Gove employees...

  • Senior Murex Enterprise Risk Management

    hace 6 meses

    Colombia, Huila Luxoft A tiempo completo

    **Project** Description**: DXC Luxoft has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to-end project services and have delivered over 200 successful Murex projects across all major asset classes and sectors including investment...

  • Senior Program Officer, Project Management

    hace 6 meses

    Colombia, Huila Fos Feminista A tiempo completo

    **About Fòs Feminista** Fòs Feminista is as an intersectional feminist organization centered around the sexual and reproductive rights and needs of women, girls, and gender-diverse people. Led and governed by the Global South, Fòs Feminista works as an alliance of organizations in 40+ countries worldwide to advance sexual and reproductive health, rights,...