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Tier 1
hace 3 semanas
Importante empresa de telecomunicaciones, se encuentra en búsqueda de técnico o tecnólogo en informática, telecomunicaciones, computación y/o electrónica, para desempeñar el cargo de Tier 1.
Debe contar con experiência mínima de 6 meses en estructura y composición de una red, diferenciar dispositivos, saber para qué se utilizan y cómo funcionan.
Conocer y manejar el lenguaje y conceptos técnicos (Subneting, Routing, Swichtching, Firewall, Host, Cableado Estructurado, Conectores, Rack, Protocolos de Comunicación TCP/IP, UDP, DMZ, Telefonía IP, Troncales, SIP,
Experiência en Help Desk, Gestión de Tickets y Escalamiento de Incidencias.
Capacidad de análisis, Troubleshooting y Detección efectiva de Problemas.
Dinámico y Proactivo.
Horario americano (se requiere trabajar los festivos colombianos).
Tipo de puesto: Tiempo completo
Salario: A partir de $1.600.000 al mes
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Líder Tier 1
hace 2 meses
Bogota, Colombia Kushki A tiempo completo**¡Nuestra aventura como Unicornio continúa y queremos seguir causando impacto como Nación!** Atrévete a ser parte de nuestro esfuerzo por digitalizar más comercios, llevando nuestros canales de pagos a diferentes países y así cumplir con nuestra misión de Conectar Latam con Pagos. **Líder TIER - Acquiring**: El propósito principal de este rol...
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Tech Support Tier 1
hace 2 meses
Bogota, Colombia Emapta A tiempo completo**Job Information**: Job Family **IT*** Work Arrangement **Permanent WFH*** City **Usaquen*** State/Province **Cundinamarca*** Country **Colombia*** **Empower Kids' Futures: Join a Global Mission Without Leaving Home** In the dynamic realm of digital advocacy, one organization shines brightly with a legacy of impactful victories: our client,...
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Tech Support Tier 1
hace 2 días
Bogota, Colombia Emapta A tiempo completo**Job Information**: Job Family **IT*** Work Arrangement **Permanent WFH*** City **Usaquen*** State/Province **Cundinamarca*** Country **Colombia*** **Empower Kids' Futures: Join a Global Mission Without Leaving Home** In the dynamic realm of digital advocacy, one organization shines brightly with a legacy of impactful victories: our client,...
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Platform Support Associate Tier 1
hace 3 semanas
Bogota, Colombia Velocity Global A tiempo completo*** We are currently looking to hire a Platform Support Associate to join our growing Platform Support team. This team is a Customer Care division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. This role will be based in Colombia but serving global clients and will report to the Platform Support...
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Tier 1 Support Specialist
hace 2 semanas
Bogota, Colombia E2E technology solutions A tiempo completoSomos una empresa de soluciones tecnológicas - Horario: Lunes a viernes de 7:00 am - 5:00 pm - Ingles B2 -C1 - Modalidad Hibrída - Salario: 2.500.000 - Cumplido los dos meses se da bono de bienestar - Auxilio de conectividad - Excelente ambiente laboral. **Funciones**: - Capaz de resolver todos los problemas de nível 1 y mantener sistemáticamente un...
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Tier 2 Technical Support Engineer
hace 2 días
Bogota, Colombia Radware A tiempo completoTier 2 Technical Support Engineer - (24000037) Radware has changed how businesses are securing the digital experience. As a result, it’s now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market. If you’re an energetic, upstart engineer who enjoys working in a fast-paced environment and interacting with...
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Tier 2 Technical Support Engineer
hace 5 días
Bogota, Colombia Radware A tiempo completoTier 2 Technical Support Engineer - Colombia - (2400001E) Radware has changed how businesses are securing the digital experience. As a result, it’s now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market. If you’re an energetic, upstart engineer who enjoys working in a fast-paced environment and...
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Salesforce Administrator Support, Tier 2
hace 3 semanas
Bogota, Colombia Blackthorn.io A tiempo completo**Role**: Customer Support Engineer, Tier 2 **Description**:As a Customer Support Engineer on our Tier 2 Support Team, you will utilize your Salesforce configuration and technical knowledge to provide world class support to our customers! **What you'll do** - Use Salesforce Service Cloud to triage and help support technical case escalations. - Strong in...
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Security Analyst
hace 4 semanas
Bogota, Colombia ConvaTec A tiempo completoChange is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a Security Analyst, and you’ll do the same. **About the Role** - Analyses, evaluates and mitigates the...
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Security Analyst
hace 1 día
Bogota, Colombia ConvaTec A tiempo completoChange is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a Security Analyst, and you’ll do the same. **About the Role** - Analyses, evaluates and mitigates the...
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Cyber Security Analyst 1
hace 3 días
Bogota, Colombia Connext Global Solutions A tiempo completo**Role** **Responsibilities** - Monitor the MSS helpdesk and react to new and existing tickets at a 1st line/Tier 1 level. - Tackle all MSS tickets regardless of the technology stream the ticket focuses on. - Respond to Security Incident and Event Management (SIEM) platform alerts by investigating and analysing potential security breaches and cyber security...
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Help Desk Agent Level 1 English, French and Spanish
hace 3 semanas
Bogota, Colombia The Functionary A tiempo completo**Summary of the position** Exceptional interpersonal skills, with a focus on listening and questioning skills. ENGLISH LEVEL B2+, FRENCH AND SPANISH A strong working knowledge of computer systems, hardware, and software. Experience to troubleshoot and diagnosing IT issues Experience on help desk support as L1 supporting IT related issues on Microsoft...
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Engineer
hace 3 días
Bogota, Colombia JLL A tiempo completoJLL supports the Whole You, personally and professionally. These responsibilities and accountabilities ensure compliance with approved SOPs for each service provided. If IFM member identifies discrepancies between SOP implementation and coherent applicability, must escalate issue to update or implement local variances in SOP. **Volume 1**: Account...
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Quality Assurance Analyst
hace 3 semanas
Bogota, Colombia IntouchCX A tiempo completoAbout IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...
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Bilingual IT Tier 1
hace 4 semanas
Bogota, Colombia Profesor X A tiempo completo**Por qué Profesor X**: Profesor X es una empresa especializada en la prestación de asistencia y servicio al cliente para profesionales en Estados Unidos. Tenemos un excelente ambiente laboral. - Ofrecemos pago competitivo. - Entrenamiento REMUNERADO. - Contrato a término indefinido. - Días de Descanso remunerado: Vacaciones + días festivos colombianos...
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Netsuite Admin
hace 2 semanas
Bogota, Colombia Softtek colombia A tiempo completo**Netsuite Admin Senior** **About Softtek** Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India. Softtek helps improve and produce predictable outcomes...
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Experienced Drayage Sales Representative
hace 3 semanas
Bogota, Colombia Logiflex Inc A tiempo completo**Responsibilities** - Successfully target and secure new business - Establish and maintain customer relationships at multi-tier levels to grow revenue. - Achieve sales call goals - Establish targets, analyze progress and trends, and customize strategies to achieve individual goals. - Maintaining open lines of communication and working collaboratively to...
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Junior Recruiter
hace 1 semana
Bogota, Colombia Atlantic Talent Services A tiempo completo**About Us**: We are a rapidly expanding company seeking a motivated, professional, and diligent Recruiter to join our talent acquisition team. This position plays a key role in identifying and engaging with top-tier talent across IT, sales, and managerial roles. **Responsibilities**: As a Recruiter, you will be responsible for: **Qualifications**: -...
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Cloud Security Engineer
hace 3 semanas
Bogota, Colombia Kmicro Tech, Inc A tiempo completo**Position**: Cloud Security Engineer - Level 2 Security Analyst **Location**: Remote **Experience**: 3 - 5 years experience in security engineering functions, **Education**:degree in technical or relevant field. **Certifications** (nice to have): MS-500, AZ-500, Azure Sentinel **Summary Job Description and Functions**: The Security Analyst is...
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Global Technical Support Engineer
hace 2 meses
Bogota, Colombia Allot A tiempo completo**Who we are**: Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the...