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Cyber Security Analyst 1
hace 5 días
**Role**
**Responsibilities**
- Monitor the MSS helpdesk and react to new and existing tickets at a 1st line/Tier 1 level.
- Tackle all MSS tickets regardless of the technology stream the ticket focuses on.
- Respond to Security Incident and Event Management (SIEM) platform alerts by investigating and analysing potential security breaches and cyber security incidents.
- Investigate monitoring alerts for network devices such as an interface up/down and alerting the customer appropriately.
- Monitor customer environments for security/network issues.
- Manage, monitor, and alert customer equipment.
- Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.
- Document and research security breaches and assess the damage they cause.
- Work with customers security team to perform tests and uncover network vulnerabilities.
- Help remediate detected vulnerabilities to maintain a high-security standard.
- Become current on IT security trends and news.
- Adhere to company-wide best practices for IT security.
- Research security enhancements and make recommendations to management.
- Stay up to date on information technology trends and security standards.
- Escalate tickets to more experienced engineers or 2nd Line team where appropriate.
- Train, mentor, and guide teammates through direct comms and by hosting knowledge transfer calls. Experience Required
- A strong desire to work in either Cyber security or Network security fields
- Ability to demonstrate a familiarity of Cyber Security frameworks like Mitre Att&ck, NIST, Lockhead Martin etc.
- Ability to demonstrate an understanding of IP protocols like DHCP, FTP/SFTP, HTTPS/HTTPS, TCP/UDP, SSH etc.
- Effective communicator with a positive attitude and fluent in the English language
- Excellent writing skills with the capability to create well-formatted reports and clientfacing documentation.
- Team player with strong collaboration skills and a flexible approach to problem solving. Preferred
- Experience in SIEM platforms - such as QRadar, Splunk or AlienVault etc
- Experience in routing switching and firewalls - such as Cisco, Juniper, Palo Alto or Fortinet
- Experience in working with command line interfaces of Linux operating systems.
- Investigating and troubleshooting IT issues
- 1+ year experience within the IT industry Qualifications
- A bachelor’s degree in Cyber Security or related filed, or equivalent level of experience within IT.
Tipo de puesto: Tiempo completo, Indefinido
Salario: A partir de $4.500.000 al mes
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