Manager, Experience Design
hace 2 semanas
**Job Information**:
Job Opening ID
- ZR_44_JOB
Industry
- Design
Work Experience
- 5+ years
City
- Medellin
State/Province
- Antioquia
Country
- Colombia
Zip/Postal Code
- 050021
Who are you
You are an amazing, fun-loving, and deliberate person with a strong sense of ownership, urgency, and drive to work with our global experience design team. You have deep expertise in experience design, and you'll be a role model to the global experience design team. You'll lead, manage and motivate the experience design team to push their boundaries and set the suitable approaches to build the best possible experiences. You’ll groom world-class talent by coaching, managing, and mentoring a team of designers. You have the skills to develop strong partnerships with our client partners across multiple engagements to deliver results. You enjoy creating experiences and working on high-value, strategic initiatives under tight time constraints.
Who are we
UXReactor is an award-winning experience design and strategy consultancy that helps teams and organizations optimize their user-centered focus to deliver useful, usable, and desirable products. We are problem solvers who love to drive business outcomes for our partners by utilizing our unique PragmaticUX Framework in unique ways, thereby creating value for our client-partners from various industries such as supply-chain management, healthcare, telecommunications, cybersecurity, real estate, automotive retail, and more. Learn more about our work and client-partners here. In the short seven years since our founding, we’ve helped a company achieve $3.5B in valuation in five years, a start-up achieves a successful 9-digit exit, and a $25B global organization realizes a 5x improvement in issue resolution time.
Why us
- Solve world-class operational and business problems for household brands like Nokia, ServiceNow, American Express, Citrix, VMware, Compass, Tekion.
- Be surrounded by teams and people who challenge you, support you, and inspire you to be amazing.
- Work with a diverse team located in the US, Colombia, and India; Our team of 50+ Designers are handpicked from over 20 different educational backgrounds.
- Be a part of the success and work at an Inc. 5000 company. (Did you know we are the fastest growing specialized UX firm in the U.S.?)
- Excel by being at a nurturing organization. We care about your growth at the firm (Intellectually, Professionally, and Financially)
- Led by SIlicon valley design leaders, just google us for more. Competitive and metric-based incentives (including compensation) are based purely on merit and impact.
- Have a generous benefits package (health, leave, insurance, and more)
Work hard in this role
- Planning and facilitating workshops to understand the user and business goals and strategize and do a roadmap for successful engagement.
- Build strong partnerships across disciplines internally and externally with our client partners, such as Design, Product, Engineering, and Marketing.
- Partner and influence client partners to design awesome experiences that achieve user and business outcomes.
- Relentlessly guide the team to simplify and distill complex business and user problems into intuitive and elegant experiences.
- Manage a group of Designers, inspire and mentor them, and bring their game to the next level.
- Critique design work and provide insightful, constructive feedback.
- Improve designers' performance and identify educational opportunities for the team.
- Collaborate with other design leaders in the organization to ensure alignment on experience design best practices, philosophy, and methodologies.
Play hard in this role
- Global team and cultural events across the year.
- Monthly fun-fund for the team to plan any activities they choose, pandemic notwithstanding.
- We love our food and are eagerly looking forward to the next offsite.
- Travel and see the world, remember we are in 3 continental locations.
- Free access to mental health and wellness programs, we understand that we all are human :)
What you will bring along
- 10+ years of experience, At least 5 years of professional experience as a UX designer/researcher, and at least 5 years of managing multiple UX teams.
- Deep understanding of user-centered design methods and best practices - and you’re always looking to improve your process.
- Ability to communicate effectively with all stakeholders, i.e., engineering leaders, business leaders, and users.
- Experience mentoring designers across many disciplines and taking the lead on projects.
- Ability to influence others to set and achieve goals and deadlines.
- Ability to prioritize and manage multiple parallel-path projects.
- Solid written and verbal communication skills to present a strong rationale for design decisions.
- The ability to thrive in a fast-paced, collaborative, agile environment while leading process improvement efforts.
- Provide solid Strategic and Organizational leadership
- Power to i
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