Ver más Contraer

Key Account Customer Service Analyst

hace 2 meses

Bogota, Colombia British American Tobacco A tiempo completo

**BAT está evolucionando a un ritmo - como ninguna otra organización.**

**Para lograr la ambición que nos hemos propuesto, buscamos compañeros que estén dispuestos a vivir nuestro espíritu todos los días. Ven y sé parte de este viaje**

**BAT COLOMBIA** **ESTÁ BUSCANDO UN KEY ACCOUNT CUSTOMER SERVICE ANALYST - BOGOTA**

**TITULO DE LA POSICION**:KEY ACCOUNT CUSTOMER SERVICE ANALYST

**NIVEL DE SENIORIDAD**:NON-MANAGERIAL

**FUNCIÓN**: MARKETING

**UBICACIÓN**:BOGOTA**, **COLOMBIA

**PROPOSITO DE LA POSICION**

El propósito de la posición es de procesar la recepción y consolidación de facturas de cuentas claves y que garantice que todas estas pasen a facturación en el tiempo y cantidades correctas

**PRINCIPALES RESPONSABILIDADES**
- Persona analítica, garantizar información veraz y oportuna de los KPIs y reportes del área.
- Procesamiento de órdenes de compra (OC’s) en las diferentes plataformas de la compañía
- Realizar la apertura de la OC’s para cross docking en CEDI de las cuentas claves
- Validación de inventarios existentes con logística para cubrir las OC’s
- Programar las citas en los CEDI a tiempo, asegurando que logística pueda hacer la entrega en la fecha acordada
- Informar al KA Customer Service Coordinator la necesidad de prórrogas de entregas a falta de citas en las cuentas claves
- Prealerta a logística de las OC’s que se hayan procesado en el día
- Elaboración del resultado de órdenes de compra (ROC)

**PODRIA SER ESTE SU FUTURO PUESTO?**
- ¿Te gustaría potenciar tu carrera?
- ¿Quieres desarrollarte en una empresa que te ofrece la oportunidad de aprender y poner en práctica tus conocimientos?

**EXPERIENCIA, HABILIDADES Y CONOCIMIENTOS ESSENCIALES**
- Profesional en Contabilidad y Administración de empresas, o áreas afines
- +2 años de experiência demostrable en facturación
- +2 años de experiência en consumo masivo
- Dominio de MS Office (Excel especialmente) Avanzado, SAP y CEN (Plus)
- Trabajo en equipo y atención al detalle

**BENEFICIOS**
- Paquete de compensación competitivo.
- Oportunidades de crecimiento y desarrollo

**NOSOTROS SOMOS BAT**

En BAT estamos comprometidos con nuestro propósito de crear un futuro mejor. Esto es lo que impulsa a nuestra gente y nuestra pasión por la innovación.** **Vea lo que es posible para usted en BAT.**
- Uno de los Top Employers Globales con 53.000 empleados BAT en más de 180 países
- Marcas vendidas en más de 200 mercados, producidas en 44 fábricas, en 42 países
- Tech Hubs recientemente establecidos desarrollando capacidades de clase mundial para la innovación en 4 ubicaciones estratégicas
- Líder de diversidad en el Financial Times y ganador de las mejores prácticas del Día Internacional de la Mujer
- Ganador del Seal Award - una de las 50 empresas más sostenibles

**PERTENECER, LOGRAR, JUNTOS**

La colaboración, la diversidad y el trabajo en equipo son la base de todo lo que hacemos aquí en BAT. Sabemos que colaborar con compañeros con diferentes histórias y experiéncias es lo que nos hace más fuertes y mejor preparados para cumplir con nuestros objetivos de negócio.** **Ven y trae su diferencia

Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación

  • Key Account Manager

    hace 3 semanas

    Bogota, Colombia Charger Logistics Inc A tiempo completo

    Job Title: - Key Account Manager- Location: - Bogotá, Colombia- Category: - Customer Service- Experience: - Entry-Level**Job Description**: **Responsibilities**: - Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met - Manage customer expectations and provide exceptional customer...

  • Key Account Analyst

    hace 1 mes

    Bogota, Colombia DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Customer Service Analyst

    hace 2 semanas

    Bogota, Colombia Citi A tiempo completo

    The Customer Service Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

  • Key Account Manager

    hace 2 semanas

    Bogota, Colombia Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization: - To support the Key & Field Account business in order to achieve sales and market strategy objectives. To ensure a reliable, adequate and competitive customer service level for all adidas and Reebok Accounts. To support the Sales Director in order to achieve departmental goals.- Key Responsibilities: -...

  • Customer Service Analyst 1

    hace 3 semanas

    Bogota, Colombia Citi A tiempo completo

    The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...

  • Key Account Manager

    hace 4 semanas

    Bogota, Colombia Charger Logistics Inc A tiempo completo

    Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to provide...

  • Customer Service Analyst 2

    hace 1 mes

    Bogota, Colombia Citi A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

  • Customer Service Analyst 2

    hace 5 días

    Bogota, Colombia Citi A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

  • Key Account Manager Defense Andean

    hace 3 semanas

    Bogota, Colombia Thales A tiempo completo

    **MISSIONS & RESPONSIBILITIES** Build the Account Plan in order to define the account strategy and align the plan with the customer and the internal stakeholders by: - Understanding the customer's stakes, expectations and vision and how Thales offers can support the customer's business - Monitoring the performance of Thales’ competitors with the...

  • Customer Service Analyst 1

    hace 2 semanas

    Bogota, Colombia Citi A tiempo completo

    The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...

  • Latam Commercial Cards Customer Service Analyst

    hace 3 días

    Bogota, Colombia Citi A tiempo completo

    The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...

  • Customer Service Analyst

    hace 4 semanas

    Bogota, Colombia Reckitt A tiempo completo

    Want to use your initiative to improve results? As Customer Service Analyst, you’ll have the freedom to implement your own ideas and ensure we delight our customers. Every time.**Customer Service Analyst** **Bogota, Distrito Capital de Bogota** **Competitive Salary & excellent benefits package** - Focusing on one or more of our major accounts, you’ll...

  • Dart Customer Service Analyst

    hace 1 semana

    Bogota, Colombia Johnson & Johnson A tiempo completo

    Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest...

  • Customer Service Officer

    hace 4 semanas

    Bogota, Colombia Citi A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

  • Customer Service Officer

    hace 3 semanas

    Bogota, Colombia Citi A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

  • Customer Service Jr. Analyst

    hace 4 semanas

    Bogota, Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • Senior Customer Service Analyst

    hace 3 días

    Bogota, Colombia QuidelOrtho A tiempo completo

    The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers...

  • Customer Service Junior Analyst

    hace 3 semanas

    Bogota, Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities, and forward progress. That’s why for more than 135 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for...

  • Customer Service Analyst 1

    hace 2 semanas

    Bogota, Colombia Citi A tiempo completo

    **Job Description**: The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related operational activities and providing resolutions in coordination with the Customer Service team. The main objective of this role is to design and develop, reports, analysis, and presentations to drive key business decisions and support...

  • Customer Success Account Mgmt

    hace 4 semanas

    Bogota, Colombia Microsoft A tiempo completo

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...