Sea Logistics Process and System Expert
hace 4 semanas
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.
** Your Responsibilities**:
- Day to day process support for operations and management.
- Process Gap Analysis for any system implementation.
- User training (system enhancements, sea freight forwarding, process optimization)
- Operational Data Quality - analysis, review and action planning together with ZS-O/F
- Regional, national and Local process analysis and demand specification for functional requirements
- Managing BPA/BAM continous implementation with the ZS-O/FS community.
- Assist on future development of the systems through Demands to ZS-O/WN teamlead or development
of Local Extensions
- Development and generation of BPA related reporting repository, to support the field.
- Ensure all releases are tested and trained, as well as contribute to end user training.
Awareness of and adherence to QSHE (Quality, Safety & Health, Environment, Security & Dangerous
Goods) programs.
**Your Skills and Experiences**:
High level of organizational skills
- Must be comfortable in front of management teams, leading implementation meetings
- Must have knowledge of implementation methodologies
- Must have previous experience with project management possibly including handling of project charters
and action trackers
- Must have experience in dealing with multi-national and multi-business unit organizations
- Knowledge of forwarder logistics import and export operations, including systems and processes
- Experience managing people.
- Confidential handling of customer communication
- Ability to delegate and coordinate team appropriately
- 2-5 Years of experience in Customer Service
**About Kuehne+Nagel***
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
CONTACT
Talent Sourcing Center
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