Facility Assistant

JLL supports the Whole You, personally and professionally.

**Benefits to eligible employees, include**:
Life, health and dental insurance for you.

Annual Performance Bonus.

Online platform with certified courses for professional development.

What this job involves
This role is responsible for the delivery of Customer experience to our client and guests. We are seeking a dynamic and energetic person for the role of Bilingual Facilities Assistant to join our team:
**Location**: Chico Norte, Bogota

**Work schedule**: Monday to Friday, 8 am to 5 pm

**Work model**: On site.

**What this job involves**:
Create a positive first impression as you greet clients, guests, and visiting employees.

Track all visitors, including vendors, visiting employees and guests

Manage parking, vehicle logs and records, security access cards and keys

Manage and coordinate the laundry and dry cleaning services.

Assist with tracking employee on-boarding/off-boarding processes.

Conduct daily walkthroughs to ensure clean and organized office.

Manage incoming and outgoing courier and other packages or mail as required.

Support the annual management plan by accomplishing key performance indicators as identified by management.

Demonstrate confidence, professionalism, responsiveness and exceptional customer service skills.

Perform other facility management assignments as described by team and manager.

Order and quotate office supplies and cleaning supplies.

Support team with communication such as newsletter and bulletin boards.

Support with landlord relations and management of building access passes.

Support and update programs with vendors.

Coordinate Janitorial Team and be the POC with the vendor.

Provide coordination and support events, meeting and conference facilities as required.

Minimum 2 years customer service related experience

Proficient in a range of information technology tools and platforms.

Excellent organization and communication skills, both oral and written, proficiency in english required.

Ability to perform mínimal physical activity such as walking and carrying small packages.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.