Collector School

hace 1 semana

Colombia Solvo Global A tiempo completo

We requiered **_Míni 6 months CS // 85% English_**
- Understand and demonstrate the principles of the Company’s Mission, Vision, and Values.
- Contact customers via outbound/inbound phone calls and other means of communication to secure the balance of debt by negotiating payment terms and methods.
- Utilize various means of skip tracing to locate customers.

**Responsibilities**:

- Record and update full and complete account information to aid in account resolution.
- Adhere to FDCPA and state and federal laws and regulations.
- Perform various Debt Collector administrative duties.
- Comply with policies and procedures as required.
- Successfully complete training and certifications.
- Achieve a required score on FDCPA test.

**Skills and qualifications - Hard and soft skills**:

- Office and database software skills.
- Negotiation and conflict resolution skills.
- Speaking and listening skills.
- Multi-tasking and time management skills.
- Prioritization skills.
- Knowledge of relevant legal requirements.
- Ability to work independently.
- Attention to detail.
- Communication
- Problem-solving.
- Empathy.

**Salary**: From $2,000,000 per month

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