Customer Service Representative
hace 2 meses
**VIP Medical Group**, one of our top experts in vein disease and pain management is looking for **Scheduling Coordinators** to join our team We specialize in pain management and vascular procedures. Our main goal is to always provide the best level of care and compassion to individuals who are being treated.
**What You'll Do**
- Answer incoming new patient scheduling phone calls, verify insurance and schedule on provider schedules.
- Obtain notes and imaging for New Patients to add to patient charts from previous treating providers, prior to the scheduled appointment.
- Monitor incoming faxes daily to upload patient documents to charts and send daily reports of what has been uploaded.
- Manage “fast-track” patient referrals those referred by providers for specific procedures. So instead of scheduling a New Patient visit, he/she will be scheduling a procedure in the operating room as the initial visit.
- Ensure that referring provider has sent notes for medical necessity for us to complete pre-cert/prior authorization for the procedure.
- Check insurance benefits and eligibility
**What You'll Bring To The Team**
- Proven work experience as CSR, support agent, or similar roles.
- Hands-on experience with CRM software & Google Suite (GSheets in particular).
- Excellent organizational and multitasking skills.
- A team player with a high level of dedication and a goal-driven attitude.
- Ability to work under deadlines.
- Advanced to native proficiency in English (written, spoken, comprehension)
**We Offer You**
- Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose.
- Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado).
- One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work.
- Private health insurance for you plus a family member.
- 50% off on lunch with our associate restaurant.
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo**Role Description** This is a full-time on-site role for a Customer Service Representative at Solvo Global in Medellin the Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, managing customer service inquiries, and enhancing the overall customer experience on a daily...
-
Customer Service Representative
hace 2 meses
Medellín, Antioquia, Colombia UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Representative
hace 2 meses
Medellín, Antioquia, Colombia UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Solvo Global S.A.S A tiempo completoJob description: We are seeking Customer Service Representatives that share our passion for providing service excellence.We are driven by our passion for people: Our clients, their customers, and our amazing team of service representatives! **Language**: - english (required)
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia Source one south A tiempo completo**Job Title**:Customer Service Representative - Logistics **Location**: Medellín, Colombia **Job Type**: Hybrid **Overview**: We are looking for a **Customer Service Representative** with at least **1 year of experience** in customer service, ideally in **logistics**. You will handle calls and requests related to shipments and logistics coordination....
-
Customer Service Representative
hace 1 semana
Medellín, Antioquia, Colombia Solvo global A tiempo completoCustomer Service RepresentativeSolvo Global is revolutionizing how North American companies engage with talented nearshore employees using AI-powered tools. Our company offers cost-effective remote talent across 50+ industry specialties to U.S. and Canadian businesses. We ensure seamless communication with employees fluent in English, matching the clients'...
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completoJob Title: Customer Service RepresentativeSolvo Global is a leading provider of AI-powered tools for engaging with talented nearshore employees. We offer cost-effective remote talent across 50+ industry specialties to U.S. and Canadian businesses.Job SummaryThis is a full-time on-site role for a Customer Service Representative at Solvo Global in Medellin....
-
Customer Service Representative B2+
hace 2 meses
Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo**Join Solvo Global as a Customer Service Representative!** Are you passionate about providing exceptional customer service? Solvo Global is looking for a dedicated and experienced Customer Service Representative to join our dynamic team. **In this role, you will**: - Provide outstanding support to our customers - Handle inquiries and resolve issues -...
-
Customer Service Representative
hace 6 días
Medellín, Antioquia, Colombia Solvo global A tiempo completoCustomer Service RepresentativeSolvo Global is revolutionizing how North American companies engage with talented nearshore employees using AI-powered tools. Solvo offers cost-effective remote talent across 50+ industry specialties to U.S. and Canadian businesses. Solvo ensures seamless communication with employees fluent in English, matching the clients'...
-
Customer Service Representative
hace 3 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completoCustomer Service RepresentativeSolvo Global is revolutionizing the way North American companies engage with talented nearshore employees using AI-powered tools. Our company offers cost-effective remote talent across 50+ industry specialties to U.S. and Canadian businesses. We ensure seamless communication with employees fluent in English, matching the...
-
Customer Service Representative
hace 3 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completoCustomer Service RepresentativeSolvo Global is revolutionizing the way North American companies engage with talented nearshore employees using AI-powered tools. Our company offers cost-effective remote talent across 50+ industry specialties to U.S. and Canadian businesses. We ensure seamless communication with employees fluent in English, matching the...
-
Customer Service Representative
hace 1 mes
Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completoPosición: Customer Service Representative (Voice) Ubicación: Medellin Horario: Disponibilidad para trabajar de lunes a domingo (2 días libres) Descripción del Cargo: Estamos buscando un Customer Service Representative con habilidades avanzadas en inglés para gestionar llamadas entrantes y salientes. En este rol, serás responsable de brindar una...
-
Customer Service Representative
hace 3 semanas
Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completoPosición: Customer Service Representative (Voice) Ubicación: Medellin Horario: Franja 11 am - 1 am (ruta disponible) Disponibilidad para trabajar de lunes a domingo (2 días libres) HIRING BONUS!!! Descripción del Cargo: Estamos buscando un Customer Service Representative con habilidades avanzadas en inglés para gestionar llamadas entrantes y...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completoPosición: Customer Service Representative (Voice) Ubicación: Medellin Horario: Franja 11 am - 1 am (ruta disponible) Disponibilidad para trabajar de lunes a domingo (2 días libres) Descripción del Cargo: Estamos buscando un Customer Service Representative con habilidades avanzadas en inglés para gestionar llamadas entrantes y salientes. En este rol,...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia zohorecruit - ATS A tiempo completoCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond to customer inquiries...
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia zohorecruit - ATS A tiempo completoCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond to customer inquiries...
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completoCustomer Service RepresentativeSolvo Global is a leading provider of AI-powered talent solutions for North American businesses. We are seeking a highly skilled Customer Service Representative to join our team in Medellin.Key Responsibilities:Provide exceptional customer support and ensure customer satisfactionManage customer service inquiries and resolve...
-
Customer Service Representative
hace 2 meses
Medellín, Antioquia, Colombia UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completoCustomer Service RepresentativeAt Solvo Global, we're revolutionizing the way North American companies engage with talented nearshore employees using AI-powered tools. As a Customer Service Representative, you'll play a crucial role in delivering exceptional customer experiences and ensuring customer satisfaction.Key Responsibilities:Provide top-notch...
-
Customer Service Representative
hace 1 semana
Medellín, Antioquia, Colombia Solvo Global A tiempo completoWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives at Solvo Global. As a key member of our front-line support team, you will play a crucial role in delivering exceptional customer service and ensuring client satisfaction.Key Responsibilities:Respond to a high volume of support calls and...