Customer Service Representative
hace 2 meses
Posición: Customer Service Representative (Voice)
Ubicación: Medellin
Horario: Disponibilidad para trabajar de lunes a domingo (2 días libres)
Descripción del Cargo:
Estamos buscando un Customer Service Representative con habilidades avanzadas en inglés para gestionar llamadas entrantes y salientes. En este rol, serás responsable de brindar una experiência excepcional a los clientes, resolviendo sus inquietudes y proporcionando soluciones rápidas y eficaces en un entorno de call center dinámico y orientado a resultados.
**Responsabilidades**:
Atender llamadas de clientes en inglés, brindando asistencia de manera eficiente y amigable.
Resolver consultas y problemas de los clientes de manera proactiva.
Mantener un registro preciso y detallado de cada interacción.
Cumplir con los indicadores de desempeño y los estándares de calidad de la empresa.
Colaborar con otros departamentos para asegurar la satisfacción del cliente.
**Requisitos**:
Nível de inglés avanzado (B2-C1).
Mínimo 6 meses de experiência en atención al cliente.
Excelentes habilidades de comunicación verbal y escrita.
Habilidad para trabajar en un entorno de ritmo rápido.
Actitud positiva y orientación a la resolución de problemas.
Beneficios:
Capacitación paga.
Oportunidades de crecimiento y desarrollo profesional.
Contrato directo e indefinido con la empresa.
Beneficios adicionales como auxilio de transporte, recargos dominicales y nocturnos.
Si cuentas con el nível de inglés avanzado y la experiência requerida, te invitamos a postularte y formar parte de nuestro equipo
Tipo de puesto: Tiempo completo
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