Listing Health Specialist

hace 4 semanas


Bogota, Colombia Spreetail A tiempo completo

Spreetail is seeking a Listing Quality Specialist to join our team. The Listing Quality Specialist plays a critical role in ensuring the accuracy, completeness, and quality of product listings on our e-commerce platform. The specialist will be responsible for reviewing and analyzing product listings, identifying and resolving issues, and ensuring compliance with company standards and guidelines. This role requires strong attention to detail, excellent analytical skills, and the ability to work independently in a fast-paced environment.

We are looking for someone who loves to sweat the details and conduct audits. As a Listing Health Specialist, you'll be our go-to to ensure our listings are accurate on our marketplaces.

**How you will succeed**:

- Manage and improve the product content listing error workflow by analyzing trends and developing quality standards, checkpoints, and benchmarks.
- Help drive improved listing error and suppression rates across all Spreetail’s channels, including the site and marketplaces.
- Support product content audits across departments, especially regarding product content quality standards and other required fields by category.
- Collaborate with product content compliance, acquisition, and copywriting team members to better understand, anticipate, and solve Spreetail customer problems and needs within product data and content itself.
- Communicate all product content quality efforts among stakeholders in a professional manner, including but not limited to: marketplaces, channel leads, product content strategists, content compliance, vendor management, and merchandising teams.

**What experiences will help you in this role**:

- Experience with detail-oriented, problem-solving work.
- Excellent task management and communication skills.
- Successful track record of helping develop, set, manage, and achieve goals as part of a team.
- Strong understanding of consumer behavior and a focus on the customer's experience.
- Able to drive projects independently.

Desktop/Laptop system requirements:

- 4th generation or higher, at least Intel i3 or equivalent processor;
- at least 4GB RAM;
- Windows 10 and above or MAC OSX operating system

A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)

PC Headset

A high-definition (HD) external or integrated webcam with at least 720p resolution.


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