Systems Engineer
hace 4 semanas
**Job Duties**:
- Conduct technical meetings with customers and resellers to highlight Fortinet Operational Technologies and Critical Infrastructure Security Solutions
- Provide pre-sales technical support to Fortinet Pre-Sales Engineers, Fortinet Sales representatives, Fortinet resellers and distributors, in order to positively influence sales within the region covered (Latin America and the Caribbean).
- Travel within the assigned territory (Latin America and the Caribbean) to ensure all Fortinet Pre-Sales Engineers, distributors, partners and customers, get the appropriate level of attention and care, according to the importance of the accounts.
- Coordinate and run demo labs or proof-of-concepts in order to shorten the sales cycle and effectively highlight Fortinet OT advantages over competitors.
- Create/Modify/Translate competitive documentation that can show in a convincing way, why Fortinet to integration of Fortinet’ solutions for Operational Technology and Critical Infrastructure Security Solutions has a superior technology versus competitors, highlighting benefits to customers.
- Give proper follow-up to VIP projects and promptly report any advances or potential issues, so the sales counterpart can be aware and proactively work on the next step.
- Provide assistance on support cases, when customer relevance or project importance demands so.
- Assist Fortinet Pre-Sales engineers and Fortinet resellers to perform technical design of Operational Technology and Critical Infrastructure Security Solutions for customers. Recommend the best technical solution for a given scenario, in order to provide high quality products and services to Fortinet customers.
- Review product reference architecture and functional specification, design and execute test plan to ensure field success of a real-world deployed solution.
- Support educational efforts (both in-classroom and remote via Webinars) targeted to keep a high degree of knowledge about Fortinet’s OTCIS solutions, to Fortinet Pre-Sales engineers, partners, resellers and distributor base.
- Create technical documents and/or presentations that can help the partner base to perform better/quicker/more impressive demonstrations, to effectively show Fortinet’s Operational Technology and Critical Infrastructure Security Solutions
- Create/Modify/translate presentations as needed to effectively deliver Fortinet’s message to any type of audience.
- Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events.
- Work with Corporate and Field Marketing teams, to help understand specific market needs in order to drive the appropriate activities that can impact positively market’s perception towards Fortinet.
- Participate and be part of the feedback process to Research and Development, on information that flows from customers, partners and distributors, regarding potential improvements in Fortinet product line.
- Be part of the internal engineering communities (Tech Teams, mailing lists, Partner Forums) and assist others within or outside the region, in order to make Fortinet more successful as a company.
- Take internal or external trainings as needed (including self-training modules) in order to keep product knowledge at the best possible, and be an expert resource for resellers, partners, distributors and other peers.
**Job Experience / Abilities Required**:
- Deep technical knowledge on computer networks and Internet security.
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.
- Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH.
- Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5.
- At least 5 years of experience in pre-sales for a network infrastructure or security company.
- Must have a strong working knowledge of CIP and their impact on IT, OT, SCADA systems.
- Experience in the Utility industry is a plus
- Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants.
- Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI.
- Wireless domain experience - RF propagation, 802.11 protocol and security required is a plus
- Endpoint and Network Access Control experience is a plus
- At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus.
- At least 2 years of experience on engineering presales activities, including: Sales meetings, Proof-ofconcepts, Technical trainings, product sizing, solution design, assisting on creating sales proposals (with sales persons) and answering RFPs / public bids.
- Previous experience (at least one y
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