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Product Demo UX Specialist Ii
hace 5 meses
**See yourself at Twilio**:
Join the team as our next Product Demo UX Specialist II.
**Who we are & why we're hiring**:
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
**About the job**:
We're searching for a thoughtful, results-driven demo design leader to join our PMM team to help shape the future of our demos for sales, events, website and social media content. The product marketing team within the broader marketing team is responsible for messaging the unique value of our products and services. We own a broad range of programs — from partnering with our campaign team to plan go-to-market launches to producing live product training and tools to help
our sales team. We deliver high-quality content and need to expand that same principle into our demos and showcase our product portfolio.
**Responsibilities**:
In this role, you'll:
- Proven understanding of user-centered design techniques & demonstrated ability to incorporate principles into the architecture and design of demos.
- Ability to grasp and distill highly complex strategies and translate them into clean, focused, understandable solutions from brainstorming, brief creation to delivery in a fast-moving and changing environment.
- Serve as a design lead on product demos, presenting deliverables and delivering high-quality work centered around innovative design solutions that capture the product and meet the business problems.
- Create the demo deliverables leading with research, conceptualize, critique, execute, and validate the outcome in both digital/physical experiences.
- Improve the way we visualize data to our customers.
- Collaborate with teams across product and engineering to build out and optimize the demo as applicable.
- Demonstrated ability in gathering and translating requirements from product, events, SMEs, users, and business analysts into product demos.
- Be an excellent communicator and storyteller both verbally and visually, bringing ideas to life using sketches, workshops, wireframes, journeys, prototypes, presentations and more to communicate clearly.
- Manage design research efforts and contribute to the creation of design solutions by generating ideas and creating design informed by product, PMM peer group with advanced knowledge design process and methodologies.
- Oversees multiple demo solutions and shape the development and or continuous improvement of design processes, procedures, standards and guidelines to optimize the delivery of business value.
- Serves as a mentor to peers and oversees the efforts of team members.
**Qualifications**:
**Required**:
- Ability to work productively within a team.
- A great eye for detail and the ability to work well under pressure.
- Strong internal and external relationship management skills.
- Agile and flexible thinking.
- Fluency in written and verbal English & Spanish.
- A solid understanding of software and worked on product design (demo).
- Knowledge of web client technologies (browsers, HTML, CSS) (if applicable).
- Proficiency in Adobe Illustrator, Photoshop.
**Location**
This role will be Remote - Colombia.
**What We Offer**:
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
**Twilio thinks big. Do you?**:
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
If this role isn't what you're looking for, please consider other open positions.
