Director of Workforce Management

**About IntouchCX** **About the Job** Are you looking for an exciting new challenge? IntouchCX is looking for you! As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry. We’re...

**About 24-7 Intouch** 24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners...

Descripción de la oferta - Reconocido Contact Center se encuentra en búsqueda de un Director de Workforce Management con experiência mínima de 2 años manejando bases de datos, Excel y Access avanzado, que haya administrado, generado, controlado y realizado seguimiento de gestión y desempeño de las operaciones, liderando equipos de trabajo.- Salario a...

**Main Responsibilities and Deliverables** **Strengthen** **relationships**: - Responsible for successful delivery of contact center performance improvement via Workforce Management program recommendations resulting in highly satisfied, referenceable customers - Develop and maintain relationships with customers to ensure continued satisfaction - Assess...

Sutherland is seeking an analytical and attentive person to join us as **Main Responsibilities and Deliverables** **Strengthen** *** **relationships**: - Responsible for successful delivery of contact center performance improvement via Workforce Management program recommendations resulting in highly satisfied, referenceable customers - Develop and maintain...

**Job Title: Director of Program Portfolio Management** **Department: Program **Management Department (PMD), Programs Division **Center Background**: The Center for Reproductive Rights (the Center) is a global human rights organization working to ensure that reproductive rights are protected in law as fundamental human rights around the world. With offices...

**About IntouchCX** **About the Job** **As Workforce Supervisor, You Will** - Evaluate forecasting and capacity models to give recommendations for long term staffing needs - Provide clear communication of the forecasted workload, changes, assumptions and inputs - Escalate discrepancies in data to management with recommendations for action - Work with...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Kronos Workforce** - **Extensive experience (typically 5-7 years) working with Kronos solutions, including Kronos Workforce Central 8.1 and Kronos Dimensions.**: - **Proven experience with Kronos implementation, configuration, customization, and integration.**: - Strong technical skills in database management, scripting, and system administration. -...

**About IntouchCX** **About the Job** We are changing the way people think about customer care, and we need your help! We’re seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. We’re looking for a leader who has the vision, experience and passion to contribute to...

**About IntouchCX** **About the Job** The Senior Workforce Manager is responsible to direct, manage, and supervise all activities and resources related to the Workforce department for a line of business. **As Senior Workforce Manager, You Will** - Be responsible for various functions including capacity planning, resource management, forecasting, and...

At Optum Global Advantage, we built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo...

At Optum Global Advantage, we built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo...

**Director, BPO Management**-2307011480W Description Kenvue is currently recruiting for Director, BPO Management This position reports into GS Operations and Enablement Lead and can be based in Colombia, Prague or Manila. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in...

The Director of Finance has primary responsibility for the planning, implementation, managing and running of all the finance activities of a company, including business planning, budgeting, forecasting and negotiations. Additionally will be in charge obtaining and maintaining investor relations and partnership compliance. Providing strategic recommendations...

**About IntouchCX** IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through...

At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

**At Optum we’re creating a healthier world, one insight, one connection, one person at a time.** Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and...

**PRAXIS **is a leading company that seeks to strengthen companies through the use of specialized methodologies and tools and with a focus on consulting, integration, outsourcing, and systems development **Job Title: Kronos Solutions Specialist** **Location: LATAM/Colombia (Remote)** **About Us**: We are a leading company in the field of workforce...