Rental Agent

hace 2 semanas

Bogota, Colombia The Rental Car King A tiempo completo

**Responsibilities**
- Update excel sheets with new and sold

Vehicles.
- Follow up on Insurance claims
- Maintenance scheduling
- Rental inventory management
- Blocking calendar when necessary
- Managing vehicle prices

**Customer service**
- Make calls to turo and Hyrecar for Vehicle switches and refunds and removing bad reviews.
- Answer messages
- Call/text customers late on payments

**Handle Issues**
- Coordinate Repossession of vehicles if needed by calling a tow company.
- Follow up on insurance claims, tow yard releases.
- disable customer vehicles due to late payments.
- collecting debt from customers.
- After hours emergency assistance

**Desk Work**
- Organize documentation / invoices / contracts, vehicle registrations and ensure everything is up to date.
- Scheduling maintenance with mechanic.
- keep "Inactive vehicle" binder updated with sold prices

**Check in**

driver verification

**Check out**
- Charge late return if necessary
- Inspect vehicle for damages, rims, body, paint, interior, etc. through photos

**Position Requirements**
- A mature motivated individual who takes accountability.
- A quick learner, good **listener**, energetic, doesn’t talk back or make excuses.
- Someone who can effectively communicate with customers and maintain inventory control. Spanish speaking and knowledge of car makes and models is a plus, as it will allow for effective communication with a diverse customer base.
- **Attention to details, listening** **skills, Critical thinking skills A MUST, and excellent customer service are essential for success in this role.**
- If you are looking for a dynamic position that combines sales, negotiation, customer service, and inventory management, this is the opportunity for you

Pay: $400,000 - $1,000,000 per week

**Language**:

- English (required)

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