Bilingual Customer Service Representative

hace 2 meses

Medellín Antioquia, Colombia Profesor X A tiempo completo

**Agente Bilingüe (Tiempo Completo)**

**Ubicación**: Medellín, Antioquía / Puerto Seco
**Tipo de Empleo**: Tiempo completo (40 horas/semana)
**Tipo de contrato**: Término indefinido
**Horario**: Lunes a viernes
**Rango Salarial**: $2'800.000

**Resumen de la Vacante**

Buscamos un **Agente Bilingüe** para brindar apoyo administrativo a firmas de abogados y oficinas de proveedores médicos en EE.UU. Las responsabilidades incluyen:

- Contestar y realizar llamadas en inglés
- Manejo de calendario y agendamiento de citas
- Manejo de documentación
- Comunicación profesional y educada con clientes y miembros del equipo

**Requisitos**:

- Nível de inglés B2
- Actitud proactiva y orientada al cliente

**Sobre Nosotros: Profesor X**

**Visión**: Convertirnos en la empresa de contratación de personal bilingüe más reconocida entre médicos y abogados en EE.UU., con un objetivo de 1,000 empleados en Colombia para 2026.

**Misión**: Ayudar a médicos y abogados a contratar personal motivado en Colombia, proveyendo talento calificado para alcanzar sus objetivos empresariales.

**Beneficios de Unirte a Nuestro Equipo**
- Excelente ambiente laboral
- Pago competitivo
- Mejora continua del inglés
- Valoramos las opiniones de nuestro equipo
- Oportunidad de crecimiento profesional
- Destacamos la calidad de la mano de obra colombiana

**Objetivos de Rendimiento**
- Ejecutar responsabilidades administrativas con atención al detalle y eficiencia
- Programar reuniones y brindar soporte a clientes y miembros del equipo
- Comunicarse de manera profesional a través de correos electrónicos
- Manejar información sensible de forma confidencial

**Competencias Clave**
- Dominio de Microsoft Office
- Excelente manejo del tiempo y habilidades multitarea
- Habilidades de colaboración y comunicación clara
- Atención a los detalles y resolución de problemas
- Actitud positiva y capacidad para establecer relaciones efectivas

**Educación y Experiência**
- Inglés mínimo B2 (Persona Bilingüe)
- Bachillerato requerido; educación técnica o universitaria preferencial
- No se requiere experiência; ofrecemos capacitación pagada

**Requisitos Físicos**
- Capacidad para períodos prolongados de trabajo sentado y en computadora

**Beneficios Adicionales**
- Capacitación pagada
- No se trabaja los fines de semana
- 6 días de vacaciones al completar los primeros 6 meses
- EPS, Pensión, Cesantías, Prima y Caja de Compensación Familiar

**Únete a nuestro equipo y sé parte de nuestro crecimiento**

**Tipo de Empleo**: Tiempo Completo
**Salario**: $2'800.000

**¿Estás listo para postularte? Tu futuro comienza aquí**

Application Question(s):

- Are you comfortable working in an onsite setting?

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (required)

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