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Senior Business Insights Manager

hace 1 mes

Cali, Colombia TaskUS A tiempo completo

**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

**What We Offer**:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

So what does a **Business Insights Manager** do? Think of yourself as **someone who leads a team**that will **help internal and external stakeholders** understand and monitor their performance.

Imagine yourself going to work with one thing on your mind: T**o investigate trends, identify anomalies, draw conclusions** from data and develop insights that assist in **optimizing opportunities**and **driving the business forward**.

As a** **Business Insights Manager**, you will:

- Provide business analytics and insights leadership and strategic direction to a group of Business Insights Analyst
- Deliver process-related insights & improvements by working across functional teams, define key operational metrics and dashboards to increase operational efficiency (e.g. reduced costs, reduced manual touch), distill complex data analyses into actionable information.
- Partner with the data visualization team to stay current and leverage new data points and data delivery tools; drive awareness of data availability and build best practice sharing.

Do you have what it takes to become a **Business Insights Manager**?**

**Requirements**:

- 7+ experience in data science or business analytics, big data, machine learning; preferably with people leadership and development experience in the BPO or similar fast-paced industry.
- 5 years of experience working with data analysis tools (R or Python) and techniques (machine learning, statistical analysis, data mining) an advantage".
- Excellent analytical and quantitative skills coupled with strong communication, presentation, and influencing skills.
- Ability to use data and metrics to test hypothesis, confirm assumptions, generate insights/recommendations, and measure success
- Can partner across a wide array of internal business groups, executive stakeholders and execution partners with ability to build solid relationships with individuals at all levels.
- Demonstrated ability to extract business insights from large datasets and use them to drive business change.
- Self-starter with a strong passion for using data to influence business decisions and strategy investments.
- Proven impact and influence skills - ability to work broadly across disparate groups to gain agreement on direction, integrate disparate opinions into cohesive strategy/message and present/defend rec