Gbs Billing Inquiry Associate
hace 4 días
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Summary**
**Responsibilities**:
- Initiates inquiries to customers regarding monies owed for international or domestic shipments.
- Performs account analysis and credit control activities.
- Maintains customer receivable accounts.
- Edits billing-related information, updates customer invoicing, and ensures proper support documentation is included.
- Creates and processes manual billing entries.
- Adds and maintains customer account information and requirements within various billing systems.
- Processes customer payments.
**Academic Profile**:
Technician/Technologist/Bachelor degree in administrative careers (Accounting, Business Administration, International Business, Foreign Trade, Economics)
**Experience**:
6 months of experience in other administrative or accounting positions (accounts receivable/preferred collections) where you have had direct contact with Clients by phone.
**Languages**:
- **
English 85% (Fluent)**
**Qualifications**:
- Prior collections experience
- Working knowledge of Microsoft Word, Excel, Access, and Outlook
**Employee Type**:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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