Workplace Experience Manager

hace 7 meses

Bogota, Colombia Coupa Software A tiempo completo

Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees
- our Coupanians
- come together to co-create ideas and innovations that impact the power of spend.

The Coupa team is looking for an experienced Workplace Experience Manager based out of our Bogota, Columbia office to help lead the day-to-day operations. You will have a strong focus on efficiency, process creation, creativity, and delivering happiness to all employees, customers and visitors. You should be an energetic professional, comfortable wearing multiple hats, and able to adapt and thrive in our quickly growing, ever-changing environment. You will work closely with the Senior Manager of Workplace Operations to deliver A-class service and offer ad hoc support, as needed, to the wider team.

Note that this role will require you to work from the office 5 days per week.

How You Will Impact Coupa Every Day
- Oversee management of day-to-day facilities operations, compliance requirements, facilities maintenance and general office management across the business enterprise
- Support facility planning and occupancy standards in support of company growth
- Coordinate with property management on repair/routine maintenance on facilities and equipment and establish a preventative maintenance policy
- Ensures that agreed work by staff or vendors has been completed satisfactorily and follows up on any deficiencies until these deficiencies are corrected and completed
- Participates in minor and major projects ranging from small furniture reconfigurations to larger scale building capital renovation projects and space planning
- Researches and is proactive around improving office efficiency or cost savings and able to present ideas with context and clarity
- Support compliance to all Safety requirements, including emergency preparedness, ERT, Ergonomic Program, Fire Protection Plan, etc.
- Act as liaison for all EH&S regulatory agency inspections and surveys
- Assign security access for employees and vendors
- Partner on sustainability initiatives including eWaste, energy & emissions and green initiatives
- Oversee onboarding of new hires and terminations in collaboration with HR and IT functions
- Explore, implement and maintain programs that enhance the workplace experience of our workforce
- Coordinate and support internal and external office events including training, company all hands, party events etc.
- Cultural Ambassador for Coupa

What You Will Bring To Coupa
- Minimum 5 years of experience focusing on workplace operations and/or in facilities management at a fast paced, high-growth environment
- Experience with high-growth companies with a global workforce
- Demonstrated experience managing large scale facilities
- Strong knowledge of Microsoft Office and/or G-suite
- Organized self-starter, ability to work independently, driving projects and tasks to completion
- Unflappable under pressure to deliver tall orders on a tight timeline
- Understands the value and importance of serving as a cultural ambassador
- Highly effective judgment and interpersonal skills; and the ability to interface with all levels across the entire organization
- Attention to detail: you have immaculate attention to detail and ability to anticipate and address needs/issues before they occur
- Strong oral and written communication skills
- Positive, open, and flexible attitude
- Commitment to ongoing process improvement and developing standards
- Passionate about the employee experience and strives to innovate the future of the workplace

At Coupa, we’re building a great company that is laser-focused on three core values:
**ensuring customer success** with an obsessive and unwavering commitment to making customers successful,
**focusing on results** with a relentless focus on delivering results through innovation and having a bias for action, and
**striving for excellence** with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
- Coupa’s Privacy Policy_

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