Head of Operations

hace 2 semanas


Colombia Apex Creators A tiempo completo

Apex is a leading influencer management and marketing agency based in the UK/Colombia, working with a roster of over 400+ creators across the globe. As the Head of US Division, you will play a pivotal role in managing all agency activities in the United States. This role requires a strategic thinker with a strong understanding of influencer marketing, excellent team leadership skills, and a passion for building and maintaining client relationships. You will be responsible for managing our US team, overseeing day-to-day agency operations, and driving business development efforts.

This role is in **English**, so we're looking for **C1 or above qualifications**. And the office is in Poblado, Medellin. Strong English skills are a must as this is a client facing role.

**Please submit CV's in English, CV's in Spanish will not be considered.**

**Key Responsibilities**:

- **Team Leadership**: Lead and manage our team in the US, providing guidance, support, and mentorship to ensure the team's success. This includes managing the team located in Colombia.
- **Client Relationship Management**: Maintain and grow client relationships by regularly communicating with clients, addressing their needs, and refining our working methods. Conduct bi-weekly/monthly client calls to touch base and ensure client satisfaction.
- **Talent Sourcing and Onboarding**: Take ownership of sourcing and onboarding new influencer talent in the US. Identify promising creators, negotiate contracts, and ensure a seamless onboarding process.
- **Agency Operations**: Handle day-to-day responsibilities involved in running an influencer agency, such as addressing payment queries from creators, maintaining accurate rosters and a clean database, and ensuring all agency operations are efficient and up-to-date.
- **Weekly Reporting**: Provide weekly reports on the division's performance, challenges, and opportunities, keeping the Managing Director informed.
- **Business Development**: Proactively seek out new leads and clients. Identify opportunities to expand our client base and forge new partnerships. Participate in meetings and networking events to meet potential clients and foster relationships.
- **Brand Client Conversion**: Oversee and manage the process of converting brand client inquiries from the partnerships inbox into leads and potential campaigns. Collaborate with the team to create compelling proposals and presentations.

**Qualifications**:
Bachelor's degree in Marketing, Business, or a related field (Master's degree preferred).
- 3+ years of experience in influencer marketing or a related field, with a track record of managing teams and client relationships.
- Strong understanding of the influencer marketing landscape in the US.
- Exceptional communication, negotiation, and problem-solving skills.
- Proven ability to lead and motivate a team, fostering a collaborative and innovative work environment.
- Self-motivated and proactive in identifying and pursuing business opportunities.
- Familiarity with influencer databases and industry tools.
- Willingness to travel for client meetings and industry events (as needed).

**Salary**: From $4,000,000 per month

Ability to commute/relocate:

- Medellín, Antioquia: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (C1, Native etc.) (required)


  • Senior Director

    hace 4 semanas


    Colombia Visa A tiempo completo

    Company Description At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the...

  • Head of Field Ict

    hace 4 semanas


    Colombia, Huila Médecins Sans Frontierès A tiempo completo

    **HEAD OF FIELD ICT (BASED IN ANY OCBA HUB)**: ES Full Time Projects & IT **GENERAL CONTEXT** Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective...

  • Head of Supply Chain

    hace 5 días


    Colombia, Huila Médecins Sans Frontierès A tiempo completo

    **HEAD OF SUPPLY CHAIN (BASED IN ANY OCBA HUB)**: ES Full Time Logistics **GENERAL CONTEXT** Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective...


  • Colombia LatamCent A tiempo completo

    **Job Title**: Head of Marketing and Demand Generation **Company**: R3TRACT **Location**: Fully Remote in LATAM **About R3TRACT**:R3TRACT is a leader in innovative retractable pool cover solutions, combining safety, efficiency, and aesthetics into products that transform outdoor spaces. Made in the USA and catering to a global customer base, our mission...

  • Director of Operations

    hace 4 días


    Colombia, Huila Médecins Sans Frontierès A tiempo completo

    **DIRECTOR OF OPERATIONS (BASED ANY OCBA HUB)**: ES Full Time Operations **GENERAL CONTEXT**: Médecins Sans Frontières is an international independent medical-humanitarian organization, offering assistance to populations in distress, victims of natural or man-made disasters, and those affected by armed conflict. MSF OCBA, one of the operational...

  • Head of Analytics

    hace 4 semanas


    Colombia HUBTEK A tiempo completo

    **Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training **services. We have been impacting the world **since 2018** and we want to...

  • Operations Supervisor

    hace 3 semanas


    Colombia RVStaffing A tiempo completo

    An Operations Supervisor oversees all activity of a specific department or area in a company. They observe and analyze overall efficacy of the department and ensure things are moving smoothly. **Skills and Qualifications** - Team leadership experience. - Client facing and onboarding background preferred. - Project Management preferred. - Interpersonal...

  • Head of Consumer Sales

    hace 3 semanas


    Colombia Berlitz A tiempo completo

    Ejecutar los planes de acción y estrategias comerciales definidas por la compañía para el canal consumidor, a través del desarrollo del equipo a cargo, el seguimiento y control de los planes propuestos con el objetivo de mantener e incrementar las ventas e ingresos de la compañía.**Qualifications**: Behaviors **Preferred** **Team Player***: Works...

  • Operations Specialist

    hace 4 semanas


    Colombia ttg Talent Solutions A tiempo completo

    **Title: Operations Specialist Corporate Groups.** **Location: Medellín, Colombia.** **Classification: Full Time.** Operations Specialist of Corporate Groups will be responsible for handling all the processes established in the area, readiness for the requested tasks, and excellent proactivity since it is a multifunctional position in the assigned tasks....

  • Legal Operations Counsel

    hace 4 semanas


    Colombia World Business Lenders, LLC A tiempo completo

    World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. This is a Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday...

  • Operations Manager

    hace 4 semanas


    Colombia TaskUS A tiempo completo

    So what does an** Operations Manager** **really do? Think of yourself** as a leader your department** Here at** TaskUs **we specialize on Customer Care, we are a ridiculously good company so we make sure our employees are top notch. Imagine yourself going to work with one thing on your mind**:client satisfaction.** **As you tackle your new tasks for the...

  • Operations Manager

    hace 4 semanas


    Colombia TaskUs A tiempo completo

    So what does an Operations Manager really do? Think of yourself as a leader your department Here at TaskUs we specialize on Customer Care, we are a ridiculously good company so we make sure our employees are top notch. Imagine yourself going to work with one thing on your mind: client satisfaction. As you tackle your new tasks for the day, you know that it...


  • Colombia, Huila DS Smith A tiempo completo

    **Regional Operations Director** TMS Global are a wholly owned subsidiary of DS Smith PLC, a FTSE100 listed multi-national packaging and display manufacturing business who are a leading global provider of corrugated packaging solutions. TMS Global specialise in the outsourcing of retail display, print and packaging and are active in 97 markets globally and...


  • Colombia Wolfram A tiempo completo

    **Job title**: Technical Outreach Operations Coordinator Wolfram, creator of Mathematica, Wolfram|Alpha and Wolfram Language, has an exciting opportunity for a Technical Outreach Operations Coordinator in our Communications and Outreach department. This department is responsible for corporate public outreach efforts, from public forum engagement to social...


  • Colombia, Huila TaskUS A tiempo completo

    **About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...


  • Colombia HUBTEK A tiempo completo

    **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training **services. We have been impacting the world since 2018 and want to keep pushing ourselves...


  • Colombia Sofka A tiempo completo

    **Do you want to embark on a journey with purpose?***: In Sofka, we have a clear one: "We look after our surroundings, multiplying successful experiences..". Get your backpack ready and be part of this great adventure! **What are we looking for?**: If you have more than TWO years in the technology industry managing the operation of custom development...


  • Colombia NielsenIQ A tiempo completo

    Company Description **Ref ID: #REF25825Q** **Work Schedule: Hybrid** At NielsenIQ, Sales Incentive Plans (SIP) are strategic programs used to drive sales transformation and reward sellers for exceptional performance. Working together globally, our SIP Team is responsible for paying sellers timely and accurately utilizing sales compensation plans that are...


  • Puerto Colombia Citi A tiempo completo

    The Sec & Derivatives Supv is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to...

  • Operations Manager

    hace 4 días


    Colombia, Huila Nortwest college A tiempo completo

    **About the Organization**: Nortwest College was founded in 2007 and has had thousands of students who have passed out over the last 15 years. With more than 15 nationally recognised programs in domains like Business, IT, Cyber Security, Telecommunications, Hospitality, Carpentry, Tiling, Painting, Building & Construction, Project Management, Nortwest...