Technical Support Specialist

hace 2 semanas


Bogota, Colombia JK Moving Services A tiempo completo

Overview:
**Responsibilities**:

- Works closely with network operations to diagnose and troubleshoot network outages, maintain network configuration for users and their components/cabling, maintain user accounts and reboots servers and routers.
- Maintains Help Desk tracking system; inputs problem description in Help Desk tracking system and assist with maintenance.
- Maintains goodwill, cooperation and productive relationships for those end-users with technical issues.

**Work Environment**:
Service call response includes enterprise-wide service in a dynamic, networked environment. Work pressure and interruptions occur on an ongoing basis. Project completion must continue as well as daily tasks, so that all technical problems are resolved in a timely manner. Must interact professionally with distraught or reactive individuals.

Qualifications:

- Associates degree or two years of college-level coursework or training in a computer-related discipline. Relevant experience may substitute for the degree requirement on a year for year basis.
- Two years of relevant work experience.
- Learn new software and effectively communicate verbally and in writing.
- Multi-task and effectively use time management skills.
- Configure systems with institutional policies and procedures.
- Effectively prioritizes work requests and work occasional long hours.

About:
As the largest office moving company in the greater DC area, JK delivers superior relocation, storage, records management, and technology services to commercial and industrial clients from museums and universities to data centers, laboratories, and medical facilities. For the third year running, JK Moving Services has been ranked #1 commercial mover by Washington Business Journal. JK actively seeks dedicated professionals ready to positively impact the office moving community.

JK places high standards on the care of its employees. From charitable giving to competitive compensation to fun corporate events, JK invests in each employee’s professional and personal growth. This level of commitment sets JK apart from other companies - why not consider joining JK Moving Services today



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