Customer Service Rep English
hace 3 semanas
**About Us**
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
**Job Summary**
We are looking for a bilingual (Spanish & English) representative to deliver world-class customer support and build customer satisfaction.
**Primary Job Responsibilities**
- Answer incoming phone calls for customer service lines.
- Provide a high level of professional and competent service assistance.
- Effectively communicates resolution to customer issues, summarize ideas and provide concise answers.
- Create a positive impression of the brand whenever interacting with customers.
- Ensure that all issues are processed correctly and in a timely manner.
**Skills/Knowledge/Abilities**
**Education**
High school diploma or equivalent
**Experience Target**
**Specialized Certifications
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