Specialist Crt

hace 2 días

Bogotá Cundinamarca, Colombia DHL A tiempo completo

**Title: Specialist CRT**

**Location: GSC BOG**

Ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation.

**Key Responsibilities**:

- Analyze, process instruction/requirements and manage the import/ export OFR/AFR operations for different customers.
- Proactive monitoring of shipment status in internal Tools (CW1, DHLi, FSI3) but also on Carrier’s websites.
- Give support on track & trace activities and performance reporting for Shipment Management Service Line.
- Add value to our customers through continuous improvement initiatives.
- Cross-training within the team

**Skills / Requirements**:
***

Students/professionals in industrial engineering, international business, or related fields.
- Minimum of 1 year in Logistics. OFR/ AFR Knowledge is a plus.
- Good communication in English B2 (verbal and written).
- Customer service and communication skills.
- Teamwork and autonomy
- Employees who have been in the organization for 12 months or in their current role
- Employees that are not in transition projects

**Relevant information**:

- Salary: $ 2.419.820
- Type of Contract: Indefinite - Directly with DHL Colombia.
- Performance bonus up to 16% of salary ($387.171 Max)
- Food Allowance: $95.564

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