Bilingual Customer Service Representative

hace 2 meses

Medellín Antioquia, Colombia S-workz A tiempo completo

**We are Sworkz,** and we have an exciting Bilingual opportunity, English B2 or above

Customer service 5 days per week, all sundays off, office hours

Onsite - Location: Medellín, Colombia Mall Vizcaya

**Company brief**

We are Sworkz, a nearshoring company headquartered in Miami, FL. with operations in Medellín, Colombia. Launched in November 2021, our long-term goal is to match US businesses’ growth with positive impact. In Sworkz you'll find more than a workplace We promote a creative environment where all ideas are welcome, leaders are eager to help you grow and co-workers will support you every step of the way.

**Responsibilities**:
**We will train you on Logistics**
- Streamline freight tracking from origin to destination.
- Facilitate clear communication channels.
- Confirm load specifications with carriers to ensure drivers possess accurate information regarding pick-up and delivery requirements.
- Efficiently manage and coordinate multiple shipments across various transportation modes, including trucks, vessels, trains, and aircraft, allowing coordinators to track freight location and estimated time of arrival (ETA) precisely.

**Requirements**:

- English level B2 or above
- Able to work onsite Mall Vizcaya
- Excellent interpersonal and communication skills.
- Eager to learn
- High school diploma

**What we offer**:

- Inclusive environment
- Contrato indefinido - 46 hours per week
- Free Daily breakfast
- fixed monthly bonus
- Free Health Insurance Coverage (Plan Complementario Sura or EMI)
- Free Gym Membership & active rest

Application Question(s):

- Did you read the entire job description?

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