Generalist, Human Resources
hace 2 semanas
GENERALIST, HUMAN RESOURCES
**Posted On**:Jun 16, 2023
**Location**: Bogota, Cundinamarca, CO
**Company**:Qualfon
- Job Summary**The Person Office (HR) Generalist **provides daily transactional support to their assigned business units through the direction and guidance of the site Person Office (HR) Manager. This role requires 3-5 years of experience in Human Resources, preferably supported by growth in previous roles, and the ability to work on-site supporting a high-volume call-center. Previous call-center experience is a plus and requires knowledge of leave management (FMLA/ADA etc.), policy adherence, employee relations, conflict resolution, and the ability to communicate across various levels within the organization.- Primary support to Person Office (HR) Manager
- Responsible for day-to-day administration of core Person Office (HR) services to employees and managers in accordance with Qualfon corporate and site policies and procedures.
- Performs a variety of employment related functions and serves as the site liaison between centers of excellence such as Talent Acquisition, Compensation, Benefits and Payroll.
- Coordinates and manages Onboarding and Offboarding procedures for assigned business units.
- Responsible for Employee data management recording and filing of employee information; electronic and hardcopy.
- Manages all Leave of Absence requests in accordance with federal, state and company guidelines
- Communicate company's policies and procedures.
- Supports the site employee performance evaluation administration.
- Ensures Site/Regional Compliance with Workers Compensation and State and Federal Law
- Provides Employee Relations Support to Leads / Supervisors/ Managers under the guidance of the site Person Office Manager.
- Effectively communicates Human Resources information to employees.
- Supports Unemployment insurance compliance and reporting.
- Provides applicable reports and HR related administrative tasks.
- Champions and adheres to company guidelines and policies.
- All other tasks as assigned.
- Area of expertise (Skills)**Required Skills/Abilities**:
- Excellent organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite or similar software.
- Ability to maintain confidential information.
- Experience with ADP and SAP SuccessFactors preferred.
**Education and Experience**:
- Bachelor’s degree in human resources preferred or equivalent years of experience required
- Three to five years of Human Resources job experience preferred including business partner and employee relations experience
- Experience supporting non-exempt personnel in a high-volume environment is preferred while problem and conflict resolution skills are required.
- SHRM-CP/PHR or willingness to obtain certification preferred.
- While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.- Other Skills and Experiences (Min)- Education
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