Customer Service Representative
hace 3 meses
Well-known and established Digital Payments company is currently looking for Customer Service agents who will be responsible for facilitating the research and resolution of simple dispute claims and over time and through on-the-job experience, acquiring the skills and knowledge required to manage more complex dispute-related work. The position is responsible for processing basic disputes for Prepaid, Debit or Regionals on behalf of Dispute and Support Operations clients. Working primarily in fraud cases, they will learn systems and dispute processes.
- Basic Qualifications
- B2+ English level
- Minimum of 6 months of work experience or a Bachelors’ Degree
- Degree not required
- Preferred Qualifications (not hard requirements)
- Experience working in banking or a merchant acquiring, card issuing, or back office banking environment
- Experience in a dispute resolution management or loss recovery role
- A proven track record for making sound decisions based on available evidence, managing both short and long-term goals, and achieving high-quality operational results
- Initiative and judgment to ensure customer expectations and service levels are exceeded
- Good verbal, written, and interpersonal communication skills are required
- Proficient knowledge of Microsoft Office, specifically Excel
- Fundamental knowledge of the payment processing industry
Tipo de puesto: Tiempo completo
Salario: $2.000.000 - $3.000.000 al mes
Idioma:
- Inglés (Obligatorio)
-
Customer Service Representative
hace 4 meses
Bogota, Colombia Sofvio A tiempo completoWe are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, residents).** Skills: Beginner in customer care, technical support, and phone...
-
Customer Service Representative
hace 4 meses
Bogota, Colombia Vantage Specialty Chemicals A tiempo completoVantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are ENABLING TOMORROW’S SOLUTIONS TODAY. The Role: Customer Care Representative The Custmer Care Representative ensures that...
-
Customer Service Representative
hace 3 meses
Bogota, Colombia Sofvio A tiempo completoWe are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** + Overtime pay (1.5x pay rate) + Holiday pay (up to 2x pay rate) Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...
-
Customer Service Representative
hace 4 meses
Bogota, Colombia Pentasia A tiempo completoOur client is a global gaming technology operator and one of the fastest growing ones in the industry. They’ve been certified as a Great Place to Work across their offices and is now looking for junior and intermediate Customer Service Representatives to provide the best customer experience. **Job Summary**: The Customer Service Representative is...
-
Customer Service Representative Bogota
hace 4 meses
Bogota, Colombia Sitel A tiempo completo**Customer Service Representative Bogota**: - Req ID#: 369960- Bogota, Bogotá - Calle 166, CO- Job Description: **About Us**: Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative...
-
Customer Service Representative
hace 3 meses
Bogota, Colombia Sagan A tiempo completo**Job Title: Customer Service Representative - Latam** **Location**:Remote (EST Timezone) **Work Schedule**:Monday - Friday, 7 AM to 4 PM EST The Customer Service Representative plays a vital role in ensuring customer satisfaction by booking service appointments and handling inquiries with professionalism and empathy. This position requires a team player...
-
Customer Service Representative
hace 4 meses
Bogota, Colombia WindshieldHUB, LLC A tiempo completo**About Us** WindshieldHUB is one of the fastest-growing on-demand service providers in the United States. We pride ourselves on delivering best-in-class customer service to our clients, maintaining a solid vision and tradition. Our commitment to excellence drives us to expand our team with talented professionals who share our dedication to customer...
-
Customer Service Representative
hace 4 meses
Bogota, Colombia Dupont A tiempo completoAt DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...
-
Multilingual Customer Service Representative Ii
hace 4 meses
Bogota, Colombia SupportNinja A tiempo completoThe Customer Service Representative II is responsible for handling complex customer inquiries and resolving customer issues in a timely and professional manner. **What does a day in the life as a Customer Service Representative look like?**: - Provides in-depth information about products and services to customers - Resolves complex customer issues in a...
-
Customer Service Representative
hace 4 meses
Bogota, Colombia Travel Diary A tiempo completoJob Title: Customer Service Representative Language Requirements: Fluent in English (100%) Job Responsibilities: - Respond to customer inquiries in a prompt, professional, and empathetic manner. - follow up on projects lead times. - Resolve customer complaints and concerns in a timely and efficient manner. - Maintain a positive attitude and professional...
-
Customer Service Representative Bogota 1
hace 4 meses
Bogota, Colombia Sitel A tiempo completo**Customer Service Representative Bogota 1**: - Req ID#: 369962- Bogota, Bogotá - Calle 166, CO- Job Description: **About Us**: Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our...
-
Customer Service Representative
hace 4 meses
Bogota, Colombia Grupo COS (Customer Operation Success) A tiempo completoWe are looking for empowered persons seeking for perosnal growth! We are hiring bilingual customer service agents. What we offer? - Salary: Payrate starts at $2'650.000 + commissions up to 350.000 + permanence bonuses - Schedule: Monday - Friday | 9:30 AM - 6:30 PM - Conditions: In person, located near Parque de la 93 - Indefinite term contract and paid...
-
Customer Service Representative Bogotá 1
hace 4 meses
Bogota, Colombia Sitel A tiempo completo**Customer Service Representative Bogotá 1**: - Req ID#: 369964- Bogota, Bogotá - Calle 166, CO- Job Description: **About Us**: Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our...
-
Customer Service Representative
hace 3 meses
Bogota, Colombia Hire Latam LLC A tiempo completo**Position**:Customer Service Representative **Company**:Pacific Rain Gutter Supply **Work Hours**: Monday to Friday 7am - 4pm Pacific Time **About the Company** Since 2002 Pacific Rain Gutter Supply has been assisting contractors and homeowners with all of their rain gutter and custom fabrication needs. We are family-owned and operated in Union City,...
-
Bilingual Customer Service Representative
hace 3 meses
Bogota, Colombia TTEC A tiempo completoBilingual Customer Service Representative - English-Spanish **Bilingual Customer Service Representative - English - Spanish** Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative** working in **Bogota, Colombia,** you'll be a part of creating and delivering amazing customer experiences while...
-
Customer Service Representative
hace 4 meses
Bogota, Colombia Charger Logistics Inc A tiempo completoJob Title: - Customer Service Representative- Location: - Bogotá, Colombia- Category: - Customer Service- Experience: - Entry-Level**Job Description**: **Description** Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics...
-
Virtual Customer Service Representative
hace 4 meses
Bogota, Colombia Custom Pro Roofing and Solar A tiempo completo**About Us**: Custom Pro is a leading Solar & Roofing company dedicated to providing exceptional solar and roofing solutions to residents of Texas and Oklahoma. We are currently expanding our team and looking for a skilled Virtual Customer Service Representative to join us. **Responsibilities**: - Proactively reach out to customers via phone calls to...
-
Bilingual Customer Service Representative
hace 3 meses
Bogota, Colombia S-workz A tiempo completo**Descripción del empleo** **Bilingual Customer Service Representative - **English B2+ Monday to Friday (rotating Saturdays) (only 5 days per week, no Sundays) Office hours (day time) USA Client Time zone CST Onsite - Dirección: CRA 15 88 64Q OFICINA 306 EDIFICIO ZIMMA, Bogota We are Sworkz, a nearshoring company headquartered in Miami, FL. with...
-
Bilingual Customer Service Representative
hace 4 meses
Bogota, Colombia S-workz A tiempo completo**Descripción del empleo** **Bilingual Customer Service Representative - **English B2+ Monday to Friday (rotating Saturdays) (only 5 days per week, no Sundays) Office hours (day time) USA Client Time zone CST Onsite - Dirección: CRA 15 88 64Q OFICINA 306 EDIFICIO ZIMMA, Bogota We are Sworkz, a nearshoring company headquartered in Miami, FL. with...
-
Bilingual Customer Service Representative
hace 3 meses
Bogota, Colombia TTEC A tiempo completoBilingual Customer Service Representative - English-Spanish **Bilingual Customer Service Representative - English - Spanish** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a As a **Bilingual Customer Service Representative -Spanish-English** working in **Bogota, Colombia**, you’ll be a part...