Team Leader

hace 4 meses


Desde casa, Colombia Careers at VirtualStaffing.com A tiempo completo

We are looking for a qualified Team Leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.

As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.

Ultimately, you should lead by setting a good example and engaging the team to achieve goals.

**Responsibilities**:

- Manage a team to drive performance improvement
- Provide coaching and feedback that supports overall development
- Assist team members with their real-time needs and provide solutions to their concerns
- Monitor operations metrics to ensure quality performance
- Monitor compliance, attendance, and productivity
- Address disputes and communicate with other departments or management team to resolve employment-related issues

**Requirements**:
Knowledge, skills and abilities
- Team Leader or other leadership experience of at least 2 years
- Proven ability to juggle multiple account management at a time, while maintaining sharp attention to detail
- Excellent English oral and written communication skills with a very good English accent
- Excellent listening, negotiation, and presentation abilities
- Must be fluent in both Spanish and English
- Self-motivated and able to thrive in a results-driven environment
- Natural relationship builder with integrity, reliability, and maturity
- Ability to prioritize among competing tasks
- Critical thinking and problem-solving skills
- Willing to work in Pacific Time schedule (8:00 AM - 4:00 PM PDT)
- With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps.

**Benefits**:
Hold on tight, because we're about to unveil an extraordinary lineup of benefits that will revolutionize your work experience As a valued member of our team, you can expect:

- Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success
- Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
- Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country*.
- Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
- Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
- Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.

Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you toward unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work



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