Empleos actuales relacionados con Technical Account Mgr - Barranquilla - Fortinet

  • Technical Account Mgr

    hace 5 días

    Barranquilla, Colombia Fortinet, Inc. A tiempo completo

    Job Duties and Responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Recommend actions based on analysis Customer education, deliver knowledge transfer like webinars or workshops Software recommendation, conduct...

  • Technical Account Mgr

    hace 3 días

    Barranquilla, Atlántico, Colombia Fortinet, Inc. A tiempo completo

    Job Duties and Responsibilities- Collection, analysis and change recommendations of configuration information- Collection and analysis of customer network information- Collection and analysis of packet trace information- Recommend actions based on analysis- Customer education, deliver knowledge transfer like webinars or workshops- Software recommendation,...

  • Technical Account Mgr

    hace 5 días

    Barranquilla, Colombia Fortinet, Inc. A tiempo completo

    Job Duties and Responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Recommend actions based on analysis Customer education, deliver knowledge transfer like webinars or workshops Software recommendation, conduct...

  • Technical Account Mgr

    hace 5 días

    Barranquilla, Colombia Fortinet, Inc. A tiempo completo

    Job Duties and Responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Recommend actions based on analysis Customer education, deliver knowledge transfer like webinars or workshops Software recommendation, conduct...

  • Technical Account Mgr

    hace 5 días

    Barranquilla, Colombia Fortinet A tiempo completo

    Fortinet Fortinet delivers cybersecurity everywhere you need it.We secure the entire digital attack surface from devices, data, and apps and from data center to home office.Job Duties and Responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and...

  • Technical Account Mgr

    hace 5 días

    Barranquilla, Colombia Fortinet A tiempo completo

    Fortinet Fortinet delivers cybersecurity everywhere you need it. We secure the entire digital attack surface from devices, data, and apps and from data center to home office. Job Duties and Responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and...

  • Technical Account Mgr

    hace 5 días

    Barranquilla, Colombia Fortinet A tiempo completo

    Fortinet Fortinet delivers cybersecurity everywhere you need it. We secure the entire digital attack surface from devices, data, and apps and from data center to home office. Job Duties and Responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and...

  • Technical Account Manager

    hace 5 días

    Barranquilla, Colombia Snatch UP A tiempo completo

    The Technical Account Manager (TAM) ensures clients' successful onboarding, integration, and support using our inventory optimization solution. This hands-on , technical role bridges client engagement with data and system expertise, requiring coding proficiency and strong communication skills. Key Responsibilities Client Collaboration: Partner with clients...

  • Technical Account Manager

    hace 5 días

    Barranquilla, Colombia Snatch UP A tiempo completo

    The Technical Account Manager (TAM) ensures clients' successful onboarding, integration, and support using our inventory optimization solution. This hands-on , technical role bridges client engagement with data and system expertise, requiring coding proficiency and strong communication skills. Key Responsibilities Client Collaboration: Partner with clients...

  • Mgr-engineering

    hace 2 semanas

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Job Number** 24079913 **Job Category** Engineering & Facilities **Location** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages all engineering/maintenance...

  • Associate Clinical Account Specialist

    hace 2 semanas

    Barranquilla, Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are crucial to continue building our history of groundbreaking and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • Technical Support Specialist

    hace 6 días

    Barranquilla, Atlántico, Colombia Auxis Llc A tiempo completo

    Job DescriptionAuxis prioritizes employee growth and development to help you advance your career. As a Service Desk SME, you will be responsible for handling high-complexity incidents and extended requests, overseeing the administration of access roles and policies, and managing Privileged Access Management accounts.ResponsibilitiesAdministration of access...

  • Customer Escalation Engineer

    hace 3 semanas

    Barranquilla, Colombia Jumio A tiempo completo

    **Role Purpose**: **Role Value**: You should be proactive, high-energy, motivated, an excellent communicator, confident and detail-oriented. You have a commitment to excellence and a desire to delight customers. You have a proven track record with solving problems and know the importance of getting the details right. **Responsibilities**: - You will play a...

  • Identity Management Professional

    hace 6 días

    Barranquilla, Atlántico, Colombia Auxis Llc A tiempo completo

    About Auxis LlcAuxis Llc empowers you to be your best in the interest of a common team goal. As a Technical Support Specialist, you will work closely with the Account Team (TAM, Eng, DT, SD) to identify critical scenarios and acquire and maintain knowledge of relevant product offerings, current support policies, and methods of support...

  • Service Desk Sme

    hace 3 semanas

    Barranquilla, Colombia Auxis A tiempo completo

    Job Summary: The Subject Matter Expert (SME) is responsible for handling high-complexity incidents and extended requests, overseeing the administration of access roles and policies, and managing Privileged Access Management accounts. The SME encounters unusual situations daily, requiring a comprehensive understanding of current procedures and strong...

  • Retail Analyst Level 1

    hace 1 día

    Barranquilla, Colombia Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

  • Customer Success Manager

    hace 2 semanas

    Barranquilla, Colombia Jumio A tiempo completo

    **Role Purpose**: **Role Value**: The primary values of this role are focused on creating positive customer outcomes and ensuring high levels of customer satisfaction. You have deep product and industry knowledge and through your strong relationships with customers, you will understand their objectives and drive progress towards them. Your performance has a...

  • SD Analyst Level 1

    hace 4 semanas

    Barranquilla, Colombia Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

  • SD Analyst Level I

    hace 3 semanas

    Barranquilla, Colombia Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

  • Retail Analyst Level I

    hace 2 semanas

    Barranquilla, Colombia Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Technical Account Mgr

hace 1 mes

Barranquilla, Colombia Fortinet A tiempo completo

**Job duties and responsibilities**
- Collection, analysis and change recommendations of configuration information
- Collection and analysis of customer network information
- Collection and analysis of packet trace information
- Recommend actions based on analysis
- Customer education, deliver knowledge transfer like webinar or workshops
- Software recommendation, conduct bug scrubs reports
- Upgrade testing, on a lab environment perform test to upgrade customer devices and provide a report
- Develop best practice deployment and troubleshooting methodology documentation
- Follow up technical cases and manage the right expectation until the closure of the cases
- Conduct weekly status conference calls with customers to report status of open issues and projects
- Conduct quarterly reports for your managed accounts
- Analysis of support request, completion of requests for information and documentationWill exercise independent judgment in methods, techniques and evaluation criteria for obtaining results

**Job Skills**
- Minimum of five years relevant professional experience preferably in the network industry
- Strong network security and routing experiences
- Exceptional customer service orientation and strong communications skills
- Asset to have CCNA, CCNP, CCIE, and/or CISSP certifications
- Proficient with MS Word, PowerPoint, and Excel
- Scripting and Windows server app experience
- Willing to travel
- Advanced English level