Salesforce Technical Architect

hace 3 semanas

Bogota, Colombia NeuraFlash A tiempo completo

**About NeuraFlash**:
We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.

**What sets NeuraFlash apart?**:
At NeuraFlash, our people form the core of our business and the soul of our brand. We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions. You'll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders. NeuraFlash is on the forefront of cutting-edge technologies and we understand by investing in you, we're investing in ourselves

We are looking for a **Technical Architect **to add to our very talented Technical team The **Technical Architect **will contribute as a customer-facing resource. We are building a best-in-class team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team, exciting customers, and partnering closely with our AI Team

**YOU WILL HAVE THE OPPORTUNITY TO**:

- Discuss reporting needs with business users to design dashboards and reports that will provide data visibility for leadership, business groups, and the general user population
- Review business reporting requirements and translate those requirements into technical reporting & dashboard specifications
- Provide insight to business users and technical team members regarding the best way to build reports and dashboards
- Develop dataflows and lenses in an existing Salesforce Einstein Analytics tool to support business requirements
- Establish best practices and standards for dataflow, lenses, and dashboard development and deployment
- Establish operations and refresh standards based on globally aligned data strategy

**REQUIRED EXPERIENCE**:

- Strong understanding of multi-tenant architecture and integration architecture
- Solid understanding of CI/CD solutions
- Solid understanding of PaaS & IaaS platforms such as Heroku, AWS, and Azure
- Hands-on development experience using Apex, Lightning Components and Visualforce
- Salesforce Architect Certifications (Application and System Architect)
- Full English proficiency
- Ability to travel internationally

**PREFERRED SKILLS**:

- Communication: Effectively deliver solutions and influence stakeholders
- Flexible: Quickly pivot and create new solutions based on customer needs
- Organized: Prioritize project tasks and milestones
- Motivated: NeuraFlash is growing quickly and building a community of Salesforce enthusiasts

**What's it like to be a part of NeuraFlash?**:

- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.

**The "Flashy" Perks**:

- Be in the right space: Work at the forefront of AI & Innovation on the Salesforce and AWS Platforms.
- Growth: In 2023, we grew our team by close to 30%, and we plan to do the same again this year There's no limit to where your career at NeuraFlash can go.
- L&D Program: We are invested in your success. This program was built to help our employees advance in their

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