IT Help Desk

Job Summary: The Service Desk Lead (SDLEAD) main role is to coach, train, and supervise a team of Service Desk Analysts. The SDLEAD will provide the team with leadership and constant coaching to ensure best practices within the team, team development and the expectations and goals achievement. The SDLEAD should handle critical customers incidents, associated...

Job Summary: **Job Objective**: The Service Desk Lead (SDLEAD) main role is to coach, train, and supervise a team of Service Desk Analysts. The SDLEAD will provide the team with leadership and constant coaching to ensure best practices within the team, team development, and the expectations and goals achievement. The SDLEAD should handle critical customer...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

Job Summary: The Jr Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: -...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - Perform Incident and...

Almagrario S.A requiere Auxiliar de soporte - mesa de ayuda. Salario: 1.900.000 Horario Lunes a viernes de 07:30 am - 05:00 pm sábados de 08 am - 12:00 pm se descansa Requerimientos-Estudiante Técnico o tecnólogo en ingeniería de sistemas. 1 año de experiência en soporte en sitio / Remoto en el proceso de sistemas y/o help Desk. Palabras clave:...

Job Summary: **Responsibilities**: - Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. - Serve as the initial point of contact for customers and provide solutions to their issues. - Escalate unresolved queries to the next level of support as needed. - Guide customers through troubleshooting...

**Location**: Salvatech - Colombia Remote **Environment**: Colombian and International Teams **Language**: English - Advanced **Industry**: IT Compliance **Full-time (Office hours)** **Remote (Colombia)** **What Salvatech is looking for**: - A passionate individual who is willing to work in a collaborative environment - Excellent English communication...

Empresa del sector de tecnología requiere para su equipo de trabajo un ANALISTA DE OPERACIONES NIVEL II para la ciudad de Barranquilla, técnicos o Tecnólogos, Telecomunicaciones, programación o afines; con mínimo 2 años de experiência ejecutando procesos operativos y atendiendo requerimientos tecnológicos. Misión: Ejecutar de manera directa con...

Job Summary: The Recruiting Specialist will provide support to the full range of the Recruiting within Auxis’ Barranquilla Operations. The Specialist will be responsible for sourcing, recruiting, and screening applicants for a variety of positions. The Specialist will also help with other HR related functions as needed to help support our Colombia...

🌏 Context To help our clients in their team communication efforts, we have developed "Oneteam": the next generation, cloud-based internal collaboration and monitoring application. Oneteam enables every customer care agent and team lead to train, work and communicate within the same system. In order to build reliable, highly scalable and secure solutions...

ContextTo help our clients in their team communication efforts, we have developed "Oneteam": the next generation, cloud-based internal collaboration and monitoring application. Oneteam enables every customer care agent and team lead to train, work and communicate within the same system. In order to build reliable, highly scalable and secure solutions and...

Job Summary: As a part of the solution development team, you will be responsible for translating the functional requirements into the architecture for the solution. Your process involves selecting the most appropriate technologies and options based on the requirements. You will ensure the solution architecture aligns with enterprise architecture roadmaps...

**What Are Our Core Values?** We believe living these 7 cornerstones will make us successful: - **Be Passionate**:Love your craft, contribute your ideas, foster debate, take initiative, our members feel this come through everything we do. - **Be Great at Your Job**:Demonstrate the specific areas of technical excellence appropriate to your level and role,...

ContextTo help our clients in their team communication efforts, we have developed "Oneteam": the next generation, cloud-based internal collaboration and monitoring application. Oneteam enables every customer care agent and team lead to train, work and communicate within the same system. In order to build reliable, highly scalable and secure solutions and...

Senior Node.js/AWS Developer Req ID#: 384705 Bogotá, CO Cali, CO Barranquilla, CO Job Description: ContextTo help our clients in their team communication efforts, we have developed "Oneteam": the next generation, cloud-based internal collaboration and monitoring application. Oneteam enables every customer care agent and team lead to train, work and...

**Projects & Communications Support** When you show proactivity and ambition, we’ll harness it through a variety of opportunities and challenges in the diverse areas of our business - all with a strong and meaningful purpose. Where do you want to go? What do you want to do? How do you want to make a difference? The choice is yours, and we’ll help you...

POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to...

**Remote, Colombia \u007C Full Time \u007C 3+ years experience \u007C English (B2+) \u007C Competitive Salary** Did you know that Koombea is one of Latin America's fastest-growing software development companies? We help our clients all over the world build digital products that make users' lives better. By joining our team, you will not only receive...