HRts Supervisor

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**HRTS Supervisor**

**_ Location_**_: Bogotá_

**_ Grade_**_: 20E_
- Hybrid work model_

**JOB SUMMARY**
This position performs research on, designs, develops, and implements current and future global Human Resources Systems/Integrations and delivers project related documents (i.e., requirements documents, design documents, request for proposal, test case development etc.). This position collaborates with organizational stakeholders, internal and external Information Technology (IT) groups, vendors, and senior management to establish and implement systems and processes that reduce errors and improve efficiency.

**RESPONSIBILITIES**
- Configures Software as a Service (SaaS) solutions in partnership with IT and external vendor(s).
- Manages test scripts and defects.
- Reviews and analyzes recurring issues to identify possible problem triggers and best resolution.
- Supports security and internal/external systems audits and ensures system access meets compliance.
- Manages reported production issues though help desk case management tool and works with internal work groups and external vendors on resolutions.
- Maintains foundational data in HR Systems (Job Profiles, Department IDs, Cost Centers, etc.)
- Conducts data audits to identify inconsistencies in data sets between HR Systems, IDH, and payroll

**Requirements**:

- Bachelor’s degree or international equivalent

Preferences:

- Previous HR Systems experience with SaaS solutions (Workday, Service Now, Cornerstone) or HR functional knowledge of HR processes.
- Ability to support global time zones as needed for systems testing and releases.

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.