Senior Project Manager

hace 2 semanas

Bogota, Colombia Anthology, Inc. A tiempo completo

Senior Project Manager

Bogota, Colombia

*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*

The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.

The Anthology Education Services Team works with clients to deliver technology and consulting solutions that address a wide variety of business and technology challenges. Our project managers and delivery consultants deliver many standard and custom solutions that extend, enhance, and integrate Anthology’s solutions across the client education enterprise. As Senior Client Project Manager, you will work in a dynamic and fast-paced environment, interfacing directly with clients daily, often on multiple concurrent engagements.

Primary responsibilities will include:

- Directing and monitoring all activities for a project portfolio of medium to large, low
- to high-risk projects from initiation to delivery
- Being accountable for overall performance and delivery of defined scope(s) of work as indicated by customer satisfaction, quality of products and/or services provided, level of profitability attained, and other such measures as may be designated
- Serving as the primary customer contact and managing overall company customer relationships for defined scope(s) of work to ensure responsiveness to customer needs and effective professional conduct
- Providing high level of project and client management guidance to consulting staff and executive management as needed to successfully deliver projects
- Performing as a lead project manager on advanced custom projects that require flexible delivery approaches in support of resolving project issues that would critically impact performance, schedule, or cost
- Developing project schedules and documentation; defining and assigning work to consultants assigned to project; monitoring and controlling work in progress for technical adequacy and alignment with project requirements; and providing active assistance to project team to meet schedules and resolve complex technical or customer requirements
- Providing consistent and comprehensive status reports, project updates, significant issue management and resolution reporting, and communication with clients and internal teams
- Establishing metrics and monitoring progress to assure contract compliance, customer satisfaction, and attainment of company commitments and objectives; reporting progress to appropriate levels of management and customers
- Adhering to established delivery methodology, quality standards, and best practices in project management
- Developing strong customer contacts and client management techniques that help define solutions for customer needs, leading to potential new business for Blackboard
- Actively identifying additional/expanded opportunities with existing customers
- Mentoring and coaching project management team as assigned to improve delivery performance and to encourage skills development
- This role requires approximately 25% travel

Required skills/qualifications:

- University degree from accredited higher education institution or equivalent experience
- Fluency in written and spoken English at CEF B2 level or above
- At least 5 years of proven experience in program or project management of large, complex systems implementations and integrations, including direct external client interaction and leading change management efforts or equivalent experience working in a consulting organization
- Background in leading projects that involve a diverse set of technologies, including web-based systems, SAAS environments, and enterprise-level systems supporting critical needs of clients
- Proven ability to establish successful communications plans with client executives, including the ability to interface with and present directly to C-level executives
- Strong people/team management skills; ability to provide direction/leadership to others as a project lead and/or a functional/technical specialist
- Exceptional attention to detail, excellent work ethic and drive, strong interpersonal skills, ability to develop strong project team, and demonstrated problem-solving skills
- Demonstrated ability to work in and lead geographically distributed virtual teams and to build relationships with internal and external constituencies
- Demonstrated time management and prioritization skills, ability to work independently and to manage expectations effectively when handling multiple assignments simultaneously with competing deadlines
- Demonstrated communication and presentation skills, analytical and proble

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