Mid/senior Jira Administrator
hace 7 meses
**Provectus** is a leading technology company dedicated to empowering businesses through cutting-edge solutions and digital innovation. With a strong focus on leveraging emerging technologies and data-driven strategies, we help our clients achieve their goals and stay ahead in today's dynamic market.
As a **Jira Administrator **, you will play a crucial role in overseeing all aspects of the Atlassian tools chain, including configuration, maintenance, and troubleshooting to ensure optimal performance and usability.
**Responsibilities**:
- Oversee all aspects of the Atlassian tools chain, including the configuration and maintenance of workflows, custom fields, schemes, add-ons, and integrations to ensure optimal performance and usability.
- Manage Jira Service Desk (JSD) portal page templates, with experience in the Refined app being a significant advantage.
- Solve complicated problems escalated by L1-L2, ensuring timely and effective solutions are implemented.
- Write Groovy scripts using ScriptRunner to handle cases that existing plugins and tools cannot address, enhancing the functionality and efficiency of the system.
- Identify, test, and recommend new plugins to meet evolving project requirements, ensuring the Atlassian environment remains robust and adaptable.
- Analyze, review, and document current system functionality to identify potential areas of improvement, ensuring the system continues to meet user needs effectively.
**Requirements**:
- Proficient in using Git/Bitbucket and Jenkins/Bamboo for version control and continuous integration/continuous delivery (CI/CD).
- Experience in coding with Groovy and JavaScript, enabling customization and extension of Atlassian tools.
- Skilled in building data queries using JQL (Jira Query Language) and SQL, facilitating effective data retrieval and analysis.
- Experience in using and extending REST API services to enhance system integrations and functionality.
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