Global Innovation Manager

hace 2 semanas


Desde casa, Colombia Teleperformance A tiempo completo

Overview:
Position Teleperformance as the strategic partner for its clients by understanding the clients' business strategy and the technological alignment and value offering that Teleperformance has in its DNA. Lead the innovation and transformation processes in Teleperformance Colombia through the permanent analysis of available and emerging technologies in the market, and ensure the understanding of current and potential clients' requirements by aligning them with the Teleperformance group's strategic vision.

they are also responsible for being the engagement between the commercial area, operations and the vice-presidency of Technology, in order to generate value propositions to customers and provide Process, Analytics and Technology solutions in order to accompany in the transformation path of each of our customers.

**Responsibilities**:

- Lead initiatives/business cases related to the study of data and metrics within Teleperformance CGP operations, leading to consolidate improvement proposals for Teleperformance CGP.
- Provide long-term strategic value to customer business needs through continuous process improvement and cost reduction initiatives.
- Understand business processes and identify opportunities for transformation in current operations, thereby enhancing the deployment of Teleperformance CGP products/solutions within clients.
- Actively seek project opportunities and changes that generate positive customer impact in terms of optimization (Technology, Data and Process Analytics).

Technology
- From a consulting perspective, suggest and/or recommend technology solutions that fit Teleperformance CGP clients' business processes.
- Implement technology products for statistical analysis and predictive modeling as part of our commitment to continuously strengthen our service delivery.
- Data Analytics
- Conduct analytical studies on Teleperformance CGP clients' Operations metrics and consolidate proposals to identify opportunities for improvement.

Qualifications:

- 5 years of experience in different verticals or industries within Contact Center or have worked in different industry verticals, Banking, Telecommunications, Health, Insurance, Transportation.
- 3 years in positions directly related to business oriented technology management and process improvement.



  • Desde casa, Colombia Teleperformance A tiempo completo

    Overview: The IT Business Relationship Manager (BRM) is responsible for provide system development and business-related services. BRM functions has the mandate to establish and maintaining a relationship between IT areas, business stakeholders, and vendors to increase the value realized from IT assets, investments, and capabilities. The IT BRM is...


  • Desde casa, Colombia Deel A tiempo completo

    **Who we are and what we do** Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire...

  • Social Media Manager

    hace 4 días


    Desde casa, Colombia ProcesosBilingues A tiempo completo

    **We're Hiring a Social Media Manager - Borealis** Location: Remote **Salary**: $3 - $5 per hour Schedule: Full-time (9 AM to 5 PM), Flexible Hours **About Borealis**: Bloom, a leader in digital marketing, seeks a Social Media Manager. Join us in a dynamic environment where innovation and results drive success. Manage clients' social media presence,...


  • Desde casa, Colombia Truelogic Software A tiempo completo

    Would you like to make **innovation **happen? Have you ever dreamed of building **Products and Platforms **for thousands of employees and having a direct impact on **millions of users**? Nice! Then we have a seat for you on our team. We are more than 400 Truepers all around the world working remotely. We’re a collective of like-minded techies who love...

  • Community Manager

    hace 11 horas


    Desde casa, Colombia Getlinko A tiempo completo

    ¡Únete a nuestro equipo como Community Manager! En Getlinko, Marketplace de Branding y SEO global, estamos buscando a un/a Community Manager talentoso/a y apasionado/a que se una a nuestro equipo dinámico y en constante crecimiento. **Responsabilidades**: Mantener y hacer crecer la presencia online de Getlinko en sus redes en Linkedin, Twitter, IG y...

  • Account Manager

    hace 2 días


    Desde casa, Colombia Kpler A tiempo completo

    At Kpler, we simplify global trade information and provide valuable insights. Founded in 2014, our goal is to help over 10,000 organisations by offering the best intelligence on commodities, energy, and maritime through a single platform. Working at Kpler means you'll be a key player in turning complex data into strategic resources for our clients. Your...


  • Desde casa, Colombia redhat A tiempo completo

    **About the job**: - The Red Hat Consulting team is looking for an experienced sales professional to join us as a Business Development Manager in Bogota, Colombia In this role, you will lead sales activities for our business, which cover a broad range of IT infrastructure solutions and technologies, from mission-critical operating system and virtualization...


  • Desde casa, Colombia Red Hat Software A tiempo completo

    About the job: The Red Hat Consulting team is looking for an experienced sales professional to join us as a Business Development Manager in Bogota, Colombia In this role, you will lead sales activities for our business, which cover a broad range of IT infrastructure solutions and technologies, from mission-critical operating system and virtualization...


  • Desde casa, Colombia Red Hat Software A tiempo completo

    About the job: The Red Hat Consulting team is looking for an experienced sales professional to join us as a Business Development Manager in Bogota, Colombia. In this role, you will lead sales activities for our business, which cover a broad range of IT infrastructure solutions and technologies, from mission-critical operating system and virtualization...


  • Desde casa, Colombia redhat A tiempo completo

    **About the job**: - The Red Hat Consulting team is looking for an experienced sales professional to join us as a Business Development Manager in Bogota, Colombia. In this role, you will lead sales activities for our business, which cover a broad range of IT infrastructure solutions and technologies, from mission-critical operating system and virtualization...


  • Desde casa, Colombia TaskUS A tiempo completo

    So what does a **Business Insights Manager** do? Think of yourself as someone who leads a team that will help internal and external stakeholders understand and monitor their performance. Imagine yourself going to work with one thing on your mind: To investigate trends, identify anomalies, draw conclusions from data and develop insights that assist in...


  • Desde casa, Colombia Solvo Global A tiempo completo

    Setup and manage digital buys across platforms and campaigns Relentlessly test and optimize campaign variants to ensure the best results Analyze campaign performance and create insightful, actionable reporting to clients and leadership Pull weekly campaign reports and provide insights to account teams Requirements 2-4 years executing cross-platform...


  • Desde casa, Colombia Global Gas and Oil Network A tiempo completo

    **Senior Communications Coordinator, Latin America and the Caribbean (LAC) for Global Gas and Oil Network** **Position**: GGON Senior Communications Coordinator, Latin America and the Caribbean (LAC) **Time commitment**:1 year position. 20-24 hours per week / 2.5-3 days, to be concentrated in segments or spread evenly over the...

  • Project Manager

    hace 4 días


    Desde casa, Colombia Ellucian A tiempo completo

    Together we are powering the future of Higher Education: Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher...

  • Product Manager

    hace 11 horas


    Desde casa, Colombia Instaleap LLC A tiempo completo

    **INSTALEAP** We are a global company focused on developing the best fulfillment and delivery technology in the world. We provide leading retailers like Walmart, Falabella and HEB with advanced software solutions to conquer the e-commerce market through seamless operations. **What we offer? - What we bring to the table?** - At Installeap you will...


  • Desde casa, Colombia Deel A tiempo completo

    **Who we are is what we do.** Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and...

  • Sales Manager/closer

    hace 7 días


    Desde casa, Colombia Webwello A tiempo completo

    Company: Webwello Position Type: Full-time, Remote **About Webwello**: Webwello is a marketing agency and global customer-centric company that provides exceptional quality service in customer experience. Our mission is to consistently provide an array of opportunities to promote your business and brand. As we continue to expand, we are seeking a dynamic...


  • Desde casa, Colombia Deel A tiempo completo

    **Who we are and what we do** Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than a thousand self-driven individuals spanning over 75 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire the...


  • Desde casa, Colombia MAS Global Consulting A tiempo completo

    **Must have** Technical proficiency in using C#,.NET, React, AWS services and web development in general. Collaborating with technical lead and product manager to identify the requirements and developing elegant solutions. Experience working with agile development practices. Troubleshooting, debugging, maintaining, and improving existing software. Good...


  • Desde casa, Colombia Corebridge Solutions A tiempo completo

    **Position**: Digital Marketing Project Manager **Location**: Remote (Colombia Based ONLY) **Work Hours**: Afternoon Shift (Part-Time) **Role Summary**: **Job Requirements**: - Spearhead the development and execution of digital marketing projects, focusing on achieving key marketing objectives. - Collaborate with cross-functional teams to ensure seamless...