Manager Collections

hace 3 semanas


Bogota, Colombia Adidas A tiempo completo

Purpose & Overall Relevance for the Organization:
- adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the LAM countries in several processes.- Credit and Collections are responsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management. The team deliver all activities in timely manner and with the required quality. The team supports projects, including process standardisation, tools implementation and other ad hoc projects. General functional expert with responsibility for processes and the delivery of services with his/her team- Key Responsibilities:
- Ensure team’s management including coaching, training, motivation and performance appraisal guidance, including the management and development of the team
- Drive continuous improvement in the O2C team by introducing Lean principles and developing team members
- Project manage the implementation of technology solutions
- Manage customer relationship, which includes problem resolution and root cause analysis
- Manage the relationship and support requests from partner Finance departments and other stakeholders in the business
- Facilitate review of the accounts receivable position of the customer to sales and finance teams
- Act as escalation point for the process related issues
- Work with relevant stakeholders and provide the O2C GPO with recommendations pertaining to O2C technology and process improvements
- Manage the process and improvement focused projects for O2C
- Establish and maintain strong financial controls over the work performed
- Key Relationships:
- Finance Team
- Process Owners
- IT & Corporate Solutions
- Sales Team
- Customer Service
- Portfolio of Customers
- Knowledge, Skills and Abilities:
- Solid knowledge of Order to Cash related functions
- Ability to read, write and communicate in English and Spanish in a business setting
- Ability to work independently
- Ability to pay close attention to detail
- Solid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety functions
- Problem solving and analytical skills
- Hands-on attitude
- Good communication skills / good team player, and strong stakeholder management skills
- Experience in managing a team

Requisite Education and Experience / Minimum Qualifications:
- BA degree in Accounting, Finance or Economics
- Minimum of 5 years of relevant experience in End-to-End processes specifically for Credit and Collections activities
- Experience with process improvement and root cause analysis
- Proven work experience in people management/ demonstrated ability to manage a medium-sized team
- Experience in Shared Service environment is considered a plus

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

**ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.**

***
- JOB TITLE:
- Manager Collections & Credit Portuguese- BRAND:
- adidas- LOCATION:
- Bogota- TEAM:
- Accounting & Finance- STATE:
- DC- COUNTRY/REGION:
- CO- CONTRACT TYPE:
- Full time- NUMBER:
- 506789- DATE:
- Jan 23, 2024


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