Telco Project Coordinator

**Telco Project Coordinator**

The telco Project Coordinator is responsible for acting as the primary point of contact for clients throughout the project lifecycle. Provide regular updates to clients on project status, addressing any concerns or inquiries promptly.

**Profile**:

- Telecommunication background is preferable
- Accountable for their client's overall customer satisfaction.
- Ensure accurate and timely processing of orders, from initiation to completion.
- Collaborate with sales agents to gather client requirements and expectations.
- Collects and records documentation including customer set-up documents and implementation related information
- Identify critical tasks and allocate resources effectively to meet project objectives.
- Proactively communicate potential delays and work with the team to find solutions.
- Utilize project management tools and systems to track progress and ensure transparency.
- Develop and maintain comprehensive project documentation.
- Prepare and deliver clear, concise, and comprehensive reports and presentations.

**Qualifications**:

- At least B2 english level is a MUST
- IT knowledge, prefeable voip is required
- Bachelor’s degree in a relevant field.
- Proven experience in project coordination or management, preferably in the telecommunications industry.
- Excellent organizational, communication, and interpersonal skills.
- Proficient in project management tools and software.
- Ability to work well under pressure and meet tight deadlines.
- Strong problem-solving and critical-thinking abilities.
- Detail-oriented and highly organized.
- Comfortable making presentations and facilitating meetings
- MUST live in Medellin or be able to relocate (ON SITE POSITION)

**Salary**: From $8,000,000 per month

**Experience**:

- Managing VoiP Requests/ projects: 3 years (preferred)
- telecommunications: 1 year (preferred)