Sr. Site Reliability Engineer

hace 3 meses


Colombia LiveVox A tiempo completo

**Senior Site Reliability Engineer**

**Position Overview**:
Livevox is seeking a Senior Site Reliability engineer to fill a position with a focus to support expansion and growth of the Livevox Platform. As a Senior SRE, you will help develop and implement engineering projects for Livevox infrastructure and production systems.

**Responsibilities**:

- Debug and troubleshoot issues arising in Development, Quality Assurance and Production environments
- Build creative engineering solutions to operations and infrastructure problems, focusing on optimizing existing systems, building infrastructure, and eliminating work through automation
- Implement strategies and plans to increase service reliability
- Work with engineering teams on observability topics throughout the software development lifecycle.

**Requirements**:

- Must be a motivated self-starter with attention to detail
- 5 years experience with Linux system administration
- 3+ years’ experience with AWS/Cloud infrastructure
- Proven ability to automate common administration tasks.
- Team oriented performer, focused on the tasks and goals of the organization
- Ability to work under pressure
- Fluent in written and spoken English
- 2+ years’ experience with scripting, e.g., shell, python
- 2+ years’ experience with configuration management and automation
- Experience working with large network and systems infrastructure
- Be able to participate in after-hours (nighttime, weekend) scheduled maintenance windows
- Ability to respond to critical needs or outages 24x7

**Qualifications and Other Desired Characteristics**:

- 7 years of experience in engineering and technical development
- Experience with SRE or DevOps.
- BS in Computer Science, Systems Engineering or related network engineering field
- Experience in an Ops/NOC environment involving a geographically distributed network
- Hands on experience with automation framework such as Terraform, ansible, Puppet, GitLab-CI
- Familiarity with Information Security best practices and concepts that are required for security frameworks and standards such as PCI, HIPAA, ISO27001 and others



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