Sales Ops Process Mgt Associate

hace 2 semanas


Bogota, Colombia SAP A tiempo completo

**We help the world run better**

**PURPOSE AND OBJECTIVES**

The Digital Commerce Support specialist helps SAP Customers and Partners through their digital purchase experience on the different SAP Marketplaces, providing effective and scalable support in a professional and timely fashion.

On top of the standard issue resolution, the Digital Commerce Support Specialist is actively involved in improving operational efficiency including (but not limited to) participating or leading projects to improve the user experience, make the support processes more agile and increasing the effectiveness of the Commercial Operations team.

**EXPECTATIONS AND TASKS**

The Digital Commerce Support specialist is a motivated and result driven individual with a strong “can-do” attitude, that assists SAP customers and SAP partners by removing any obstacle from the digital purchase process in a one-touch resolution process: inquiries from users across the different SAP portals can be of a technical nature (access, check-out, order, fulfilment) or basic guidance-to-purchase nature (questions on product feature, compatibility etc.).

The Digital Commerce Support specialist will engage with a number of different external teams to ensure the issue resolution.

An important part of the job is to be able to improve the current processes and increase efficiency and effectiveness for the overall Commercial Operations team.

The job may require flexibility to work during bank holidays or weekends in periods of high traffic to ensure global coverage.

SAP is committed to a hybrid working model that includes the possibility to work remotely for a percentage of the time.

**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES**
- Bachelor Degree in Computer Science, Business Administration, Engineering or equivalent
- Works well in a self-directed manner, as well as part of a matrix organization and in a virtual team
- Excellent communication, consultative and customer relationship skills
- Excellent Windows, Microsoft Excel and Outlook skills are required
- Proficiency in English is required, any additional language is a plus
- Good organizational and project skills are a strong plus
- Good knowledge of the E-Commerce world is a strong plus
- Knowledge of Microsoft Access/any other Database, programming skills (especially in JAVA and Javascript) are a strong plus
- Knowledge of internal SAP Systems (such as ISP, ICP, PRM, Hybris, KCF, KCG) is a strong plus

**WORK EXPERIENCE**
- Accomplished professional with a solid history of managing high-volume, process-driven activities with meticulous attention to execution
- 3+ years of experience in customer service or process execution, preferably in a Commerce / E-Commerce environment business with focus on support and operations
- Proven track record of establishing strong alignment with external and internal teams
- In-depth technical understanding of E-Commerce platform and daily operations, proven track record of running an E-Commerce based web store, specific in depth knowledge of e-commerce platform based on Business By Design and Hybris are a strong plus

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 351084 | Work Area: Marketing | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.


  • Sales Associate

    hace 4 semanas


    Bogota, Colombia Sagan A tiempo completo

    **Job Position: Sales Associate - Latam** **Location**:Remote (PST Timezone) **Working Schedule**: Sunday - Thursday or Tuesday to Saturday, 08:00 AM to 05:00 PM PST **Job description**: Join our Sales Team as a Sales Associate, where your role will be instrumental in propelling our business forward. As a Sales Associate, you will manage a range of...


  • Bogota, Colombia SAP A tiempo completo

    **We help the world run better** **BUSINESS PROCESSES ASSOCIATE CONSULTANT - FINANCE** **PURPOSE AND OBJECTIVE OF THE JOB** The Finance Associate Consultant acts as responsible for customer specific solution implementation related with account services, financial processes, legal requirements and reports for essential finance corporative functions, in...

  • Sales Success Associate

    hace 4 semanas


    Bogota, Colombia Lemonk Studio A tiempo completo

    Lemonk Studio, a visionary agency in digital design and development solutions, is looking for a talented Sales Success Associate. We are a full-stack company specializing in eLearning and SaaS solutions, and we're seeking a dedicated Sales Success Associate to join our team. In this role, you'll be responsible for searching, filtering, creating, and...

  • Sales Manager

    hace 4 semanas


    Bogota, Colombia Lot Squared Development A tiempo completo

    Are you the hype man in your sales office? - Do you want to continue your journey in leadership with a company who will support your growth? - Do you see yourself as the coach and mentor to a diverse sales team? - Are you eager to make a difference in the lives of others? We need a rockstar Sales Manager to take us to the next level. Our outbound sales...


  • Bogota, Colombia Sagan A tiempo completo

    **Job Title: Inbound/Outbound Sales Associate** **Location**:Remote (PST Timezone) **Work Schedule**: Tuesday - Saturday OR Sunday - Thursday, 8 am - 5 pm **Salary Range**: $1,000 - $1,400 per month, with potential for bonuses **Job description**: We're searching for an Inbound/Outbound Sales Associate with a passion for sales and exceptional customer...

  • Associate Sales

    hace 7 días


    Bogota, Colombia DHL A tiempo completo

    **Title: Associate SLS (BIDS)** **Location: GSC BOG** As an Associate in Sales you will work with the bid team located in Canada to support on the different activities as documentation, rate cards, etc. accomplish the deadlines among others. **Key Responsibilities**: - Support for special customers on long term rates - Contac the corresponding teams to...

  • Cruise Ship

    hace 4 días


    Bogota, Colombia Portside Consulting A tiempo completo

    Looking to recruit positive Salespeople to join at sea. The role of the Retail Associate is to - To maximise sales by promoting a quality range of merchandise whilst delivering outstanding customer service on board. - Utilise sales skills to ensure all sales targets are achieved and exceeded in designated retail area. - Deliver outstanding customer service...


  • Bogota, Colombia United Foods Corporation A tiempo completo

    **Sales and Sourcing Associate** **Job Location**: Barranquilla, Colombia **General Description**: The Sales and Sourcing Associate is responsible for (I) sourcing and buying food and pharmaceutical ingredients and other materials and services pursuant to the requirements of the Company’s headquarters, inventory plans and materials forecasts or as...


  • Bogota, Colombia Newell Brands A tiempo completo

    **Position**:Customer Marketing Associate Manager **Location**:Bogotá, Colombia **Reports to**:Trade Marketing Manager **OVERVIEW**: This position uses knowledge of marketing and customer marketing to guarantee three main aspects: the execution in point of sales leading the merchandise team; the development, planning and execution of visual...

  • Planning Lead

    hace 4 días


    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...


  • Bogota, Colombia SAP A tiempo completo

    **We help the world run better** **General Business Sales** Responsible for selling through resellers/partners focused on the General Business segment (SME). To coordinate all sales activities with the partners to ensure successful closing of opportunities, mainly via coaching of partners' sales teams. Monitors competitor activity and implements strategies...


  • Bogota, Colombia LeadsMarket A tiempo completo

    **Responsibilities**: - **Sales Process Enhancement**: - Collaborate with cross-functional teams to identify opportunities for streamlining and optimizing sales processes. - Implement improvements to enhance efficiency and effectiveness throughout the sales journey. - ** Data Analysis and Insights**: - Collect, analyze, and interpret sales data to provide...


  • Bogota, Colombia JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Short description: Sr. Associate, Financial Institution Group Sales, supporting New Economy expansion into Andean, Central America & Caribbean. Posting description: Join us as a Sr. Associate in our Financial Institution Group Sales division to support our New Economy expansion into Andean, Central America & Caribbean (ACAC). As part of...

  • Operations Associate

    hace 4 semanas


    Bogota, Colombia Sagan A tiempo completo

    **Job Title: Operations Associate** **Location**: Remote (MST Time Zone) **Working Schedule**:Monday-Friday, 9:00 AM to 5:00 PM (MST) **About Us**:Our company is a leading provider of high-quality trailers, committed to delivering exceptional service to our customers. We are currently seeking a highly skilled and motivated Operations Associate to join our...


  • Bogota, Colombia SAP A tiempo completo

    **We help the world run better** **ROLE DESCRIPTION** As a Mid-Market Sales Executive, your primary responsibility will be to drive revenue growth by selling our products and services to mid-sized companies following SAP business strategy. You will develop and maintain relationships with key decision-makers, identify business opportunities which are mainly...


  • Bogota, Colombia ABB A tiempo completo

    **Account Manager Process Automation (Oil and Gas)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...


  • Bogota, Colombia Sagan A tiempo completo

    **Job Title: Sales Support Representative - Latam** **Location**:Remote (CST Timezone) **Working Hours**: Monday - Friday, 08:00 AM to 05:00 PM CST Join our team as a Sales Support Representative and become an integral part of our dynamic sales department. As a Sales Support Representative, you will play a crucial role in providing administrative and...


  • Bogota, Colombia Abbott Laboratories A tiempo completo

    MAIN PURPOSE OF ROLE_ - Summarize the main purpose of the role._ Individual contributor that works under limited supervision. - MAIN RESPONSIBILITIES_ - Drives sales of organization's products and related revenues through a network of distribution partners. - Evaluates, selects, manages and supports distributors with the goal of maximizing related revenue...

  • Sales Intern

    hace 7 días


    Bogota, Colombia Bilingual LS. A tiempo completo

    We are excited to announce our Sales Internship Program, offering a valuable opportunity for aspiring sales professionals to gain hands-on experience and learn from industry experts. As a Sales Intern, you will have the chance to develop essential sales skills, work closely with our sales team, and contribute to our company's growth. This internship program...

  • Senior Process Engineer

    hace 4 semanas


    Bogota, Colombia Tetra Pak A tiempo completo

    , Process Functional Diagram and Engineering Documents. - Engineering Calculations and Utility Consumption Calculations. - Specification of Equipment (tanks, pumps, valves, heat exchangers, modules, etc) - Ensure Engineering Solution is within the Project Budget - Utilization of Tetra Pak’s Software and Engineering Tools - Lead and participate Technical...