System Support Specialist Bilingual
hace 2 semanas
Posición: System Support Specialist Bilingual (Especialista en Soporte del Sistema Bilingüe)
Ubicación: Medellín
Tipo de Contrato: Tiempo completo (Lunes a Viernes)
Descripción del Puesto:
Como Especialista en Soporte del Sistema, desempeñarás un papel crucial en el mantenimiento y gestión del sistema de software de recursos humanos para nómina y subcontratación de recursos humanos. Tus responsabilidades incluirán diagnosticar problemas, implementar nuevos servicios y actuar como enlace entre la empresa, socios de división, clientes y proveedores.
Colaborarás con un equipo empresarial dinámico para validar cambios en las plataformas tecnológicas de los clientes y apoyar la implementación de nuevas capacidades para ellos.
**Responsabilidades**:
Las responsabilidades clave para este rol incluyen:
Mantener la configuración del sistema de software de recursos humanos y otros productos de terceros.
Garantizar la seguridad de las funciones de usuario.
Gestionar listas de tareas de proyectos de equipo.
Crear y mantener envíos de tickets internos y de proveedores.
Resolver problemas del sistema, incluyendo investigaciones en la documentación del sistema y pensamiento innovador.
Proporcionar formación interna y ocasionalmente formación externa.
Gestionar tareas administrativas diarias y priorizar eficazmente responsabilidades adicionales.
Construir y mantener relaciones positivas con colegas.
Actuar como puente entre negocio, tecnología y estrategia.
Realizar otras tareas según sea necesario.
Habilidades y Calificaciones:
- Se requiere al menos 1 año de experiência en atención al cliente.
- Capacidad para trabajar tanto en equipo como de manera independiente para completar tareas de manera oportuna.
- Habilidades efectivas de comunicación y enseñanza al interactuar con clientes, proveedores y personal interno.
- Conocimiento de sistemas.
¿Listo para embarcarte en un viaje de innovación y colaboración? Únete a nosotros como Especialista en Soporte del Sistema y contribuye a dar forma al futuro de nuestro panorama tecnológico
Interesados me pueden escribir al numero 311 2270965
Tipo de puesto: Tiempo completo, Indefinido
Salario: $2.000.000 - $2.500.000 al mes
Idioma:
- ¿tienes un buen manejo del idioma ingles? (Obligatorio)
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