Telemarketing Manager

_**We are looking for the best talent**_

**Telemarketing Manager**

**About Us**:
Centurion Solar is the largest solar subcontractor on the East Coast, committed to driving the future of renewable energy. With over 10,000 successful solar system installations and prestigious NYSERDA Quality Platinum Status, we’ve become a trusted partner for Solar Dealers throughout NYC. At Centurion Solar, we don’t just install solar systems—we provide streamlined, end-to-end solar solutions for both residential and commercial projects. From design and permitting to installation and final inspections, we manage all logistics, allowing our clients to focus on growing their business.

**Role Overview**:
We are looking for the best talent to join our team as a **Telemarketing Manager**. As the Telemarketing Manager, you will oversee telemarketing operations, manage a team of telemarketers, and develop strategies to drive lead generation, customer retention, and sales growth. Your primary goal is to generate residential solar sales leads, stay up to date with online marketing trends, and ensure that telemarketing strategies are aligned with business objectives.

**Key Responsibilities**:

- **Create, Lead, and Manage**: Build, lead, and motivate a team of telemarketers, ensuring they meet performance targets and maintain a positive work environment.
- **Strategy Development**: Develop and implement telemarketing strategies and campaigns that align with the company’s business goals and drive sales and customer engagement.
- **Monitor and Evaluate Performance**: Track and evaluate team performance through KPIs and regular reporting, ensuring the team consistently meets or exceeds objectives.
- **Training and Development**: Conduct regular training sessions to ensure team members are equipped with up-to-date product knowledge, effective sales techniques, and best practices.
- **Collaboration**: Work closely with other departments (e.g., marketing and sales) to align telemarketing strategies with broader business objectives, ensuring a cohesive approach to lead generation and customer outreach.
- **Process Optimization**: Continuously assess and improve telemarketing scripts, processes, and tools to enhance efficiency, customer experience, and conversion rates.
- **Data Analysis and Feedback**: Analyze data from telemarketing campaigns and provide actionable feedback to senior management on performance, trends, and areas for improvement.

**Required Knowledge and Competencies**:
**Knowledge**:

- Degree in business, marketing, or a related field (preferred).
- Minimum of 5 years of proven experience in telemarketing or sales, with at least 2 years in a managerial role.
- Experience developing and executing sales strategies that drive results.
- Fluent in English (100%).
- Advanced knowledge of SmartSheet is a plus.
- Proficiency in CRM software and telemarketing tools, such as auto dialers and HubSpot
- Knowledge of telemarketing list purchasing and handling.

**Competencies**:

- Detail-oriented with strong organizational and planning skills.
- Strong leadership abilities with a focus on team development and performance management.
- Excellent communication and interpersonal skills, with the ability to engage and motivate a team.
- Analytical mindset with the ability to use data to drive decisions and optimize performance.
- The ability to work under pressure and thrive in a fast-paced, target-driven environment.

**What We Offer**:

- $30,000 MXN per month (base salary), plus **monthly bonus** based on performance.
- Work-from-home (Remote) opportunity.
- Paid time off (PTO) and vacation days.
- Full-time position with opportunities for career growth and professional development.
- Collaborative and dynamic work environment.

**How to Apply**:
Expected Start Date: 25/11/2024