IT Infrastructure Analyst

hace 3 semanas


Manizales, Colombia Solvo Global A tiempo completo

Estamos buscando un IT Infrastructure Analyst para que haga parte de nuestro equipo en Solvo Global, que tenga experiência principalmente en Cisco CCNA, ITIL, Azure Cloud, Network protocols, el trabajo seria 100% remoto y se requiere tener un buen nível de ingles ya que el trabajo seria todo en ingles.

Dentro de las responsabilidades se encuentran las siguientes:

- VLAN management on support cases.
- VPN tunnel review and detect the status of failures.
- Make sure switches are working properly.
- Troubleshoot WiFi issues.
- Troubleshoot issues with physical access.
- Configure Access Points.
- Create, remove and update user credentials.
- Validate switch/router/firewall general status
- Escalate complex issues to coordinations.
- Assign tickets to queue on IT Infrastructure Project.
- Validate monitoring on LogicMonitor.
- Document cases and add articles to KB

Tipo de puesto: Tiempo completo

Salario: $5.000.000 - $6.000.000 al mes

Idioma:

- ingles (Obligatorio)


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