Specialist (Finance) OTC
hace 5 meses
**Title: Specialist (Finance) OTC**
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**Location: GSC BOG**
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Ensure the correct recording of payments made by the client, manage and debug the cases received in compliance with the KPIs.
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**Key Responsibilities**:
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- Request and/or confirm payment supports to clients as appropriate.
- Perform account reconciliations with clients as required.
- Timely management of balances in favor with clients or with internal areas.
- Strict compliance with the collection policy according to the escalations and established times.
- Management and compliance with KPI's and assigned budget.
- Develop a sustainable relationship with internal and external stakeholders.
- Annual update of the process support documentation.
- Provide timely and concrete status with meetings with the BP (manager) of the assigned accounts.
- Maintain communication with internal/external/third parties to meet customer expectations.
- Provide proactive problem resolution and corrective actions to ensure service excellence.
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**Skills / Requirements**:
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- Students/Professionals in fields such as public accounting, finance, business administration, or financial management.
- A minimum of 1 years of experience managing accounts payable processes.
- Good level of MS Excel and other MS Office tools.
- Customer service and communication skills.
- Teamwork and autonomy.
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**Relevant information**:
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- Salary: $2,270,000
- Type of Contract: Indefinite - Directly with DHL Colombia.
- Performance bonus from 7% to 13% of salary ($158.900 min
- $295.100max)
- Food Allowance: $95.564
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