On-site Technical Support L1

As a Vistex **Technical Consultant** you are a part of our success story and you support directly on the client’s side to create a perfect start with the Vistex solutions. In this role you represent Vistex and assure the clients not only with your wide, specialized knowledge but also with your communication skills and your service...

So what does a Bilingual Technical support really do? You will be doing a triage role, resolving tickets. Problems with the system are investigated at this level. Level 2 support determines if it is a bug or not; If it is a bug you have to send it to level 3 support (engineers) if it is not a bug, you must return the case to level 1...

So what does a Bilingual Technical support really do? You will be doing a triage role, resolving tickets. Problems with the system are investigated at this level. Level 2 support determines if it is a bug or not; If it is a bug you have to send it to level 3 support (engineers) if it is not a bug, you must return the case to level 1...

So what does a Tech Support really do? You will be providing day-to-day support across the following: - Answering detailed product and service questions - Identifying and fulfilling customer needs to achieve satisfaction - Handling complaints, providing appropriate solutions and alternatives - Keeping updated records of customer interactions in CRM -...

So what does a Tech Support really do? You will be providing day-to-day support across the following: - Answering detailed product and service questions - Identifying and fulfilling customer needs to achieve satisfaction - Handling complaints, providing appropriate solutions and alternatives - Keeping updated records of customer interactions in CRM -...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

L2 Technical Support Consultant & Backend Engineer (Colombia) Are you a skilled Java developer with a passion for problem-solving and customer support?Join our team as an L2 Technical Support Consultant at a project specializing in derivatives and capital markets risk management.Unlock your potential by mastering new skills and achieving challenging goals...

**Important Information** Experience: + 5 years Job Mode: Full-time Work Mode: Work from home **Job Summary** As a **_Technical Architect (11421)_**, you will be part of a highly skilled technology and agile team by supporting and developing cutting-edge solutions to meet our business requirements. You will help us accelerate our customers' business...

**IT OPERATIONS LEAD**-2307005801W Description Kenvue is currently recruiting for Regional End User IT Lead and is based at Cali in Colombia. **Who We Are**: At Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is outstanding power in everyday care. Built on over a century of heritage and propelled forward by science,...

Adcomm MDU SAS is seeking a dedicated and customer-focused professional to join our team in Cali as a Customer Experience Specialist.In this essential role, you will contribute to delivering exceptional service, ensuring customer satisfaction, and driving business growth.If you excel in communication, are committed to providing outstanding service, and...

Cuesta Partners is a technology strategy consulting firm supporting organizations of various sizes throughout their technology journey. We help firms: - Consider or prepare for acquisition - often by improving the company’s data posture - Through new product development or re-invigoration, new team structures, or adopting new practices and tools -...

About UsDiebold Nixdorf is a technology company that connects people to commerce. We have 23,000+ teammates of diverse talents and expertise in over 130 countries. Our culture is fueled by collaboration, decisiveness, urgency, willingness to change, and accountability.Job Description:We are seeking an experienced Technical Field Specialist to join our team....

Technology is our how.And people are our why.For over two decades, we have been harnessing technology to drive meaningful change.By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive...

Join Our Team! Community Phone is a fast pace, forward-thinking, and innovative Telecommunications Company. It's based in the United States and services Residential & small mid-size businesses. Its nationwide reach into the states has accelerated the company's growth. Join us in building a great company! Help-Desk Specialist & Customer...

**About Alert Logic** Alert Logic has sparked change in the cybersecurity world. As the industry’s first MDR provider, we protect organizations 24/7 and ensure they have the most effective response to resolve whatever threats many come. Our customers are winning, our business is growing, and our employees are innovating as they expand their careers. Our...

The Site Director is overall responsible for the results of the Cali Site in Colombia for safety, quality, financial policy, customer service, improvements, investments, and volume growth of the organization. The Site Director advises and informs the Regional Director Ops, EPD on the performance of the organization, draws up reports and conducts financial...

**Company Description** Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...

The Technical Consultant is part of our success story and supports directly on the client’s side to create a perfect start with the Vistex solutions for them. In this role, you represent Vistex and assure the clients not only with wide, specialized knowledge but also with communication skills and service orientation. Essential Duties and...

Company Description Technology is our how.And people are our why.For over two decades, we have been harnessing technology to drive meaningful change.By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital...

Adcomm MDU S.A.S is looking for a Logistics & Procurement Specialist to join our team in our Cali office.In this role, the ideal candidate will be expected to manage inventory levels, oversee procurement processes, and support the warehouse team to maintain adequate stock.They will manage incoming and outgoing shipments by tracking and recording daily...