On-site Technical Support L1

**Work Location**: Barranquilla, Atlantico **Qualification**: High School Diploma **No of openings**: 1 **Roles and Responsibilities**: Analyze, track and resolve customer’s technical issues in a professional, timely manner Interact with TAM and other support team members to investigate and resolve issues Assist field personnel (SE’s, Sales) with...

Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Movate. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to Customer Inquiries: Respond to customer emails, phone calls, and chats in a timely and...

**Work Location**: Barranquilla, Colombia On-site **Qualification**: High School Diploma **No of openings**: 2 **Roles and Responsibilities**: Address voice and data issues and work with other teams to drive resolution Troubleshoot customer connectivity issues Coordinate with other Engineer to diagnose and fix site issues Remain available in a call queue...

**¿Eres un apasionado de la tecnología con un excelente servicio al cliente?** Estamos buscando un Agente de Soporte Técnico para unirse a nuestro equipo dinámico. Si te apasiona resolver problemas, tienes habilidades de comunicación excepcionales y disfrutas trabajando en un entorno desafiante, ¡esta podría ser la oportunidad perfecta para...

_**Position: Technical Support and Customer Service Specialist**_ **Responsibilities**: Create and manage support tickets, ensuring detailed documentation for each incident. Diagnose technical issues, provide solutions, and escalate complex problems to the appropriate teams. Collaborate closely with other departments to ensure efficient resolution of...

**Role Purpose**: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Barranquilla, Colombia. As an individual contributor, reporting to the Manager, Jumio Technical Support, you will get the chance to work within an international startup as part of a small team where every member's opinion...

Elevate Your Career with TTEC As a vital member of our team, the Desktop Support Technician plays a crucial role in enhancing the daily operations of our associates. Your expertise will help bridge the gap between technical challenges and effective solutions, ensuring a seamless experience for all. Key Responsibilities In this position, you will: Identify...

At CRG Colombia, we are looking a Level 1 Monitoring and Support Specialist for Meraki and Ruckus One Equipment, who is responsible for the continuous monitoring, management, and initial resolution of incidents related to network infrastructures based on Meraki and Ruckus One devices. This role is crucial in ensuring operational continuity and network...

**Position**:HRIS Support Analyst **City**:Barranquilla (On site) **Schedule**:Monday to friday from 10am to 7pm **Remuneration**: $4'000.000 - 4'500.000 **Job description**: **Responsabilities**: - Coordinate and perform activities and support data transmissions related to integration of data and systems such as direct 180 and 360 feeds between iSolved...

We're looking to hire Bilingual New Business Developers to join our team! **Responsibilities**: - Follow up with sales leads, negotiate deals, and support deliveries. - Coordinate with internal teams and vendors to provide appropriate solutions to customers. - Ensure technical needs are met based on customer plans and specifications. - Engaging with...

Glowtouch, a UnifyCX company, is growing and we are looking for a Technical Recruiter to join our motivated and ambitious team in Barranquilla, Columbia. Come be one of the pioneers at our newest location! What Will You Do? Key Responsibilities: Talent Acquisition: Source, identify, and engage with top technical talent through various channels including...

Desktop Support Technician - Bilingual Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Desktop Support Associate Technician working onsite in Barranquilla, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

About TTEC At TTEC, we are dedicated to enhancing the customer experience while providing a supportive and engaging workplace. As a Desktop Support Technician, you will play a crucial role in delivering exceptional IT assistance to our associates. Your Role In this position, you will be the go-to person for resolving technical challenges. Your expertise will...

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Desktop Support Associate Technician working onsite in Barranquilla, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

Job Summary: **Responsibilities**: - Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. - Serve as the initial point of contact for customers and provide solutions to their issues. - Escalate unresolved queries to the next level of support as needed. - Guide customers through troubleshooting...

: Talent Acquisition: Source, identify, and engage with top technical talent through various channels including job boards, social media, networking events, and referrals. Develop and maintain a pipeline of qualified candidates for current and future technical openings. Recruitment Process Management: Manage the full recruitment cycle from job...

As a Support Specialist specializing in Payroll Operations, your primary objective is to provide team-based assistance for new hire reporting, direct deposit return processing, accurate garnishment administration, payroll support, and payroll administration for our small business clients. The Support Specialist embodies our core value of ‘Deliver Wow’,...

Job Summary: **Responsibilities**: - Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. - Serve as the initial point of contact for customers and provide solutions to their issues. - Escalate unresolved queries to the next level of support as needed. - Guide customers through troubleshooting...