24/7 Service Desk Agent

Confidential en Bogotá busca un profesional de Mesa de Ayuda con al menos 3 años de experiencia para resolver incidentes y atender usuarios corporativos.Requisitos: técnico o profesional en sistemas, manejo de Windows 10/11, Microsoft 365, AD/Azure AD, ITIL y SLA/KPI; modalidad híbrida, contrato indefinido y horario 7x24. Inglés B2+ para atención a...

You are part of the Cegeka Latam 1st Level Team and you are our main customer interface. The response time and accuracy of our support highly depend on your work. Your mission is to provide technical remote support in English for our customers. The 1st Level Team operates in shifts, 24/7 (including weekends)Technical Skills:Experience in a Service Desk, Help...

Colsubsidio requiere un técnico de sistemas para su equipo en Bogotá. Debe contar con al menos 1 año de experiencia y educación técnica o universitaria, con experiencia en mantenimiento de equipos y soporte de mesa de ayuda. Turnos rotativos y jornada de oficina/24x7 con compensatorio.El cargo es indefinido en una empresa de tecnología y...

Assist Card, una organización líder en asistencia para viajeros, busca Agentes de Call Center con nivel de Inglés B2 para sumarse al equipo de Assistances en Bogotá. Requisitos: vocación de servicio, 6 meses de experiencia en atención al cliente bilingüe y disponibilidad de fines de semana.Ofrecemos contrato a término indefinido, salario base de COP...

Tu principal retoserá:Atender los requerimientos e incidentes de primer nivel de nuestros productos y servicios que ofrecemos a clientes externos por medio de canal telefónico y de esta manera lograr la satisfacción de los mismos.Tu roles fundamentalpara:Atender los diferentes canales de atención definidos por la organización ( Llamadas, chat y gestión...

SGS is seeking an IT Services Call Center Representative in the ATS team at the Global Business Solutions center. The role acts as the first point of contact for technical support, handling inbound calls, gathering information, and creating service desk tickets for timely resolution.You will route tickets to the proper board, assign urgency levels, and...

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring,...

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring,...

Hellmann Worldwide Logistics is seeking an ISS Service Desk & Devices Support Agent in Bogotá to deliver comprehensive IT support across endpoints and service desk operations. You will handle incidents, manage device lifecycles, and maintain SLAs while driving continuous improvement.Ideal candidates have 2–3 years in IT support with experience in Windows,...