Senior Genesys Cloud Specialist — Remote, Bilingual

Hace 3 días

Bogotá, Bogotá, Distrito Capital, Colombia Miratech Group Jornada completa $ 120 - $ 180/año

Miratech Group seeks a Senior Genesys Cloud Specialist to drive telephony delivery, focus on integrating WhatsApp with the contact center, and develop new IVR capabilities. You will work cross-functionally on marketing campaigns, tooling rollouts, and platform architecture enhancements.

Fluency in English and Spanish is required, with hands-on experience in high-volume contact centers, REST APIs, and digital channels. Remote-ready, with opportunities to collaborate across global teams.